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After your Level 3 Senior Financial Services Customer Adviser Apprenticeship
It's never too early to think about your progression possibilities after completing Senior Financial Services Customer Adviser Apprenticeship Level 3. Throughout your apprenticeship, you'll be developing skills which will help you with whatever direction your career takes. There will be conversations with your employer about potential next moves, and you might like to find out yourself about further study opportunities and types of roles in the sector.
What you could study after completing Level 3 Senior Financial Services Customer Adviser Apprenticeship
What you could study after completing Level 3 Senior Financial Services Customer Adviser Apprenticeship
Level 6 Financial Services Professional
The Financial Services Professional Apprenticeship helps develop the skills for your teams to provide the best service and develop positive relationships, both internally and with your clients.
Senior Compliance / Risk Specialist Apprenticeship Level 6
Apprentices on this programme can choose one technical focus most relevant to their role: Specialist Risk, Financial Crime, or Compliance. They will also study towards a qualification from the International Compliance Association (ICA).
What type of roles exist in the sector?
What type of roles exist in the sector?
Start by talking to your line manager about possible roles within your organisation. If you need more information on roles, read on.
Start by talking to your line manager about possible roles within your organisation. If you need more information on roles, read on.
Senior Customer Service Adviser
Senior Customer Service Adviser
The key purpose of this role is to coach your team to provide an excellent Customer Experience to all prospects and customers of the scheme through our multi channelled contact centre. You will be responsible for motivating team members, providing support, guidance, quality checking and providing one to one feedback.
Digital Banking roles
Digital Banking roles
Ensuring clients are aware of all aspects of day to day banking including setting up payments and direct debits/ standing orders, cash transfers and foreign exchange.
Customer Focused Roles
Customer Focused Roles
Handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience.
Career insight talks
What’s next after your Level 3 Senior Financial Services Customer Advisor apprenticeship?
Hear from an experienced tutor who has worked in the Financial Services sector for over a decade in various positions.
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