FAQ

At Ka Mana Services, therapy is a collaborative and compassionate process focused on healing, growth, and empowerment. We strive to create a safe, supportive, and nonjudgmental space where clients can explore challenges, build resilience, and reconnect with their strengths.

Inspired by the symbolism of Kalo in Hawaiian culture, we believe healing develops through connection, care, and intentional support.

• Anxiety Disorders

• Depression

• Bipolar Disorder

• Obsessive-Compulsive Disorder (OCD)

• Post-Traumatic Stress Disorder (PTSD)

• Trauma and stress-related concerns

• Attention-Deficit/Hyperactivity Disorder (ADHD)

• Life transitions

• Stress management

• Emotional regulation

• Personal growth and self-esteem

• Eye Movement Desensitization and Reprocessing (EMDR)

• Written Exposure Therapy (WET)

• Exposure Response Prevention (ERP)

• Solution-Focused Brief Therapy (SFBT)

• Behavioral Activation

• Mindfulness-Based Cognitive Therapy (MBCT)

• Motivational Interviewing (MI)

• Person-Centered Therapy (PCT)

• Pain Reprocessing Therapy (PRT)

• Parent Skills Training

• Christian-based counseling

Our approach combines evidence-based practices with compassionate, culturally grounded care.

At this time we only offer secure telehealth therapy services for clients through out the state of Hawai`i.

Most individual therapy sessions are approximately 45 - 55 minutes long.  

Ka Mana Services, LLC uses a confidential and secure AI scribe to help with notes, which allows them to fully concentrate on your session.

Ka Mana Services, LLC uses external providers to enhance services including the Upheal platform. Upheal empowers counselors to concentrate on their services by offering automated notes and analytics for client conversations. As a part of this process, Upheal handles protected health information for counselors, adhering to HIPAA regulations as a Business Associate.

Ka Mana Services, LLC has signed a Business Associate Agreement (BAA) to protect data that is shared with Upheal. Under the BAA, Upheal adheres to regulations such as the HIPAA Security Rule and Privacy Rule. This ensures that electronic health information (ePHI) is safeguarded through appropriate administrative, physical, and technical measures, ensuring its confidentiality, integrity, and security. You can learn more about Upheal and its privacy practices at (https://www.upheal.io/privacy).

The frequency and length of therapy depends on your goals, needs, and preferences. Some clients attend weekly, while others may benefit from biweekly or less frequent sessions as progress develops.

We currently accept select insurance plans. These include:

• HMSA

• UHA

• UHC

• HMAA

• Ohana

• Cigna

We are in the process of getting credentialed with AlohaCare, Tricare and VA CCN. 

Please contact us for the most up-to-date information regarding coverage and benefits.

Private Pay Fees are as follows:

Initial Intake Session $200

Individual Therapy Session $150

Therapy can be beneficial for anyone seeking support, personal growth, healing, or guidance during difficult times. You do not need to be in crisis to benefit from therapy. Many people seek therapy to improve relationships, manage stress, process life experiences, or better understand themselves.

The first session focuses on getting to know you, understanding your concerns, discussing goals for therapy, and answering any questions you may have about the therapeutic process. This session also helps determine how we can best support your needs moving forward.

Yes. Your privacy is taken seriously, and therapy sessions are confidential except in situations where disclosure is required by law, such as concerns involving safety, abuse, or court orders. Confidentiality policies will be reviewed during the intake process.

Eye Movement Desensitization and Reprocessing (EMDR) is an evidence-based therapy approach commonly used to help individuals process trauma and distressing life experiences. EMDR helps the brain reprocess difficult memories in a way that reduces emotional distress and supports healing.

Exposure and Response Prevention (ERP) is a specialized therapy approach commonly used for OCD and anxiety disorders. ERP helps individuals gradually face fears while reducing compulsive or avoidance behaviors in a safe and supportive manner.

You can schedule an appointment by:

• Calling our office

• Sending an email

• Completing the contact form on our website

We will respond as soon as possible regarding availability and next steps.

Please provide at least 24 hours’ notice if you need to cancel or reschedule an appointment. Late cancellations or missed appointments may be subject to a fee.  $150 no show/late cancellation fee for an individual therapy session.  $200 for a no show / late cancellation fee for an initial intake session. 

If you are experiencing a mental health emergency or are in immediate danger, call 911 or go to your nearest emergency room. You may also call or text 988 for the Suicide & Crisis Lifeline available 24/7.

If you are experiencing a mental health emergency or are in immediate danger, call 911 or go to your nearest emergency room. You may also call or text 988 for the Suicide & Crisis Lifeline available 24/7.

“Mana” can refer to spiritual strength, power, presence, and influence. At Ka Mana Services, the name reflects our belief that healing involves reconnecting with one’s inner strength, resilience, and capacity for growth and empowerment.