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Theme introduction:
This module highlights the importance of involving Expert by experience and service users in the development of mental health services and activities. Modern service design and product development essentially includes taking into account the wishes and needs of the target group.
A case example is Niemikotisäätiö´s Niilo mobile chat/info application. The original idea for Niilo came from service users. Service users and Expert by experience have worked as co-planners, co-designers and co-producers in order to create application. They also have defined the content and also produce the content and help maintain the application.
In this process there has been a major change in the role of service users: from service users to co-creators.
Material:
Joint development_Case Niilo.pdf
as a joint discussion or in small groups:
How could we encourage and enable our EBE's or/and service users to participate in development work?
A checklist is prepared based on the groups' responses/discussions
Suggested duration: 1 hour
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