Facilitate Problem Solving & Decision Making

If you can't solve a problem alone, master the art of facilitating group discussions to solve it together

Overview

Our course is an intensive two-day face-to-face workshop designed to immerse participants in key concepts of problem-solving based on best practices. The focus is on developing the facilitation competencies needed to address complex workplace issues. These competencies encompass a range of skills and attributes that enable a facilitator to effectively guide groups through processes and discussions. It includes communication skills, conflict resolutions, time management, summarizing and synthetizing, apply structure problem solving techniques and the use of various tools to facilitate a group discussion which finally leads to a fruitful outcome.

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Host efficient, effective meetings with balanced participation, maintaining structure while fostering innovation

OBJECTIVE

By the end of the training, participants will be able to:

Develop facilitation competencies and enhance problem-solving skills.
Plan and prepare team members for a successful discussion.
Help team members to open a session, generate ideas and close a meeting effectively.
Learn effective time management and dealing with the unexpected.
Use of various facilitation tools to support problem analysis and decision making.
Summarize and synthesize Information.

TARGET AUDIENCE

Team Leaders and Managers
Project Managers
Human Resources Professionals
Trainers and Educators
Business Analysts
Executives and Senior Management
Change Management Professionals
Non-Profit Organization Leaders
Entrepreneurs and Business Owners

COURSE CONTENT

Day 1

Module 1: Introduction to Facilitation and Problem Solving

Overview of facilitation and Its importance.
The essential role in workplace problem solving.

Module 2: Facilitation Competencies

Role of a facilitator: What is and what is not.
Key facilitation skills and attributes.

Module 3: Planning and Organising Meetings

Activities before, during and after the meeting.
Design and plan appropriate group processes: Getting everyone on the same page.

Module 4: Create and Sustain a Parcipatory Environment

Questions: Core fire-starting skill.
Artifacts and meaningful space - Use of various inclusives techniques: The boards, stickies, cluatering, graphics landscape and maps.
Employing visual language and other techniques to improvise data.