The Helpdesk is available online, by telephone or in person on the 1st floor of our School. We are here to help with all your school-related technology needs.
Online:
https://helpdesk.jmss.vic.edu.au
School username and password required
Email:
By telephone:
Internal: x56157
External: +61 3 9905 6157
In person:
8:30am to 3:30pm Monday to Friday
If you pay the IT support fee, eServices will also provide your student with device loans should they need it. These loans include a charger if they leave their own at home and/or their device goes flat as well as school laptops if they leave their own at home. A laptop loan can also be extended long term, provided your student's device is being repaired or replaced.
John Monash Science School offers wireless access to multiple devices across the whole campus. Connect to eduroam on your laptop, smartphone or other wireless devices.
Printing is available at John Monash Science School. eServices printing costs vary from 5c to 50c depending on paper size and colour. Students are provided with $10 printing credit at the start of their time at JMSS, and can recharge their print credit at the Compass kiosk.