Course Description:
Develop the essential soft skills necessary to excel as a CPA/professional in this engaging training program. This comprehensive course is designed to equip professionals with the interpersonal, communication, and leadership abilities required to thrive in today's dynamic business environment.
Through interactive exercises, case studies, and practical insights, you will enhance your skills in areas such as effective communication, active listening, teamwork, conflict resolution, client relationship management, and crafting professional email responses. Gain the confidence to engage with stakeholders, present findings with clarity, navigate challenging situations, and build strong professional relationships, both in-person and in writing. You will learn strategies for tone, etiquette, and structure for different scenarios from conferences, to dinners, to writing emails. By the end of the course, you will possess a well-rounded skill set that complements your technical expertise, enabling you to deliver exceptional value, establish credibility, and elevate your career as a CPA, both in face-to-face interactions and in your written communication. Join me to sharpen your soft skills and position yourself for success in the industry.
Learning Objectives:
Learn about the various soft skills today's business professional needs
Understand how to “read the room” and interpret situations to best deliver your response
Learn different techniques to handle difficult situations, including email responses
Fields of Study:
Specialized Knowledge
Course Level:
Basic
Prerequisites:
None
Advanced Preparation:
None