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If you or your student are having issues connecting to JCPS resources, please use the following ways to get Technology Support:
If you or your student are having issues connecting to JCPS resources, please use the following ways to get Technology Support:
8:00 AM - 8:00 PM Monday through Thursday
8:00 AM - 8:00 PM Monday through Thursday
8:00 AM - 4:00 PM Friday
8:00 AM - 4:00 PM Friday
Zendesk Online Support
Zendesk Online Support
From the Classlink page, students will select Tech Support. Inside of Tech Support, please choose "Login with Google".
You can:
Submit a help ticket. Remember to include your contact information
Use Zendesk Chat to chat with technology support.
Tech Support by Phone
Tech Support by Phone
To reach a member of the Technology Team, please call
x1999
Tech Support by Email
Tech Support by Email
If you cannot login to Classlink and submit a ticket, you may email support requests to support@jcpsmail.org. This email will generate a support ticket.
**Please be sure to include your contact information.
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