Dear All iStore iSend Employee [SG Team] view pdf 

Refer to view pdf for the announcement.

Thanks!

Yours Sincerely, HR SG Team.

Reminder : Do reach out to our HR personnel, Fadhillah via Slack or email to hr.sg@istoreisend.com if you require further information.

Peringatan: Jika ada sebarang masalah atau pertanyaan boleh hubungi Fadhillah via Slack atau email hr.sg@istoreisend.com. 

Dear All iStore iSend Employee [MY Team] 

In our continuous effort to reduce the risk of COVID-19 infection and our direction to embrace change moving forward, the Company has decided to adopt the following Policy, which will come into effect from 9th June until 31st August 2020.

1. WORKING REMOTELY (FROM HOME OR OTHER LOCATION)

Applicable to employees who have been working remotely during the MCO namely from Finance, Gateway, HR, New Initiative, Product, Sales and Tech. 

The above employees will continue to do so with the following guidelines.

• Observe working hours and etiquette (refer to Announcement on 24th March)

• Daily individual ‘check-in’ in team whatsApp group

• Weekly video-conference (VC) with team - chaired by HOD

• Monthly HODs video conference - chaired by GM

• Monthly CEO’s town-hall VC with everyone (HOD to reinforce relevant topics in the following week VC with individual team)

• Quarterly Team get-together (VC) – HOD to host VC with team for socializing and engagement. (At least one team get-together can coincide with the CEO’s town-hall date each month.)

Notes:

• Employees working remotely need to clear their desks to facilitate ‘hot-desk’ implementation

• HOD to submit a monthly time-table for employees who will check-in at the office periodically to HR via google form before the beginning of new month.

• HOD to submit a list via google form for employees/visitors who will come to the office on an ad-hoc basis at least 3 days before the event.

• Click here for the Hot Desk Form.

2. WORKING ON FIXED SHIFT 

Applicable to employees of the Gateway team only who are working on the following schedule.

Day shift         : 9:00 a.m. to 6:00 p.m. (Monday to Friday)

Evening shift : 12:00 p.m. to 9:00 p.m. (Monday to Friday)

Saturday     : 9:00 a.m. to 1:00 p.m. (alternate)

* Subject to the operating hours above, HOD may stagger different start and end times for some employees to avoid overcrowding at work place.

Guidelines

• The shift schedule is fixed and will be reviewed every quarterly (HOD to submit list of employees with schedule to HR)

• Weekly meeting via VC or small group (max 5 with social distancing) - chaired by HOD

• Monthly CEO’s town-hall VC with everyone (HOD to reinforce relevant topics in the following week VC with team or small group max 5 with social distancing)

3. WORKING ON NORMAL ARRANGEMENT (ON-SITE & NORMAL HOURS)

In line with the nature of work, both Operations and CRT teams will continue to operate on site and observe normal working hours. 

As a gentle reminder to everyone working on site and in the office either routinely or ad-hoc, please follow the existing safety and health guidelines, for example.

• Avoid socializing, meeting in large groups

• Keep 1 metre social distancing

• Regularly clean and maintain common spaces and equipment especially during changeovers

• Wash hands regularly

• Wear face mask at appropriate times and place i.e. meeting people

• Keep record of meeting attendance for traceability purposes

• Take daily temperature before entering premise. (Anyone with temperature 38°C and above is required to seek medical assistance; admission shall be prohibited. 

• If you exhibit any of the Covid-19 symptoms: 

1. Inform HR immediately;

2. Go to the nearest Covid-19 panel hospitals to be tested;

3. Self-quarantine and stay at home for 14 days.

The above arrangements are agreed upon after taking into consideration all HODs inputs.  Let’s ensure smooth implementation throughout the company as we continue to drive performance for results, while taking care of our people.  Should you require any further clarification, please do not hesitate to contact your HOD or HR.

Thanks!

Yours Sincerely,

HR MY Team.

Reminder : Do reach out to our HR personnel, Fadhillah via Slack or email to hr.my@istoreisend.com if you require further information.

Peringatan: Jika ada sebarang masalah atau pertanyaan boleh hubungi Fadhillah via Slack atau email hr.my@istoreisend.com

Dear All iStore iSend Employee [MY Team]

The Agong’s Birthday holiday has been changed from 6 June 2020 (Saturday) to 8 June 2020 (Monday). 

Thanks!

Yours Sincerely, HR MY Team.

Reminder : Do reach out to our HR personnel, Fadhillah via Slack or email to hr.my@istoreisend.com if you require further information.

Peringatan: Jika ada sebarang masalah atau pertanyaan boleh hubungi Fadhillah via Slack atau email hr.my@istoreisend.com. 

Dear All iStore iSend Employee [MY Team],

In view of the latest announcement on Conditional Movement Control Order (CMCO 2.0) by the Prime Minister of Malaysia, on 10th May 2020, that has been Extended till 9th June 2020. Hence, Company will continue to observe CMCO till 9th June for departments which have been placed on Work-from-Home arrangements.

Besides, we would like to advise, everyone reporting to work regardless office or warehouses (including interns, part-timers, foreign workers and security guards) are required to have their Temperature Taken Daily. Anyone with temperature 38°C and above are NOT allowed to go in and advised to seek medical assistance, stay home and rest for recovery. 

The place for temperature taking is as below: -

1. HQ Puchong – Guard House

2. TPG1 – Guard House

3. TPG2 – Assembly Area

Meanwhile, kindly be reminded that working hours remain the same. As for employees who Work From Home (WFH), you are expected to perform your daily task as per Announcement on 24th March 2020 on WORK FROM HOME ETIQUETTE DURING MOVEMENT CONTROL ORDER.

Lastly, we from iStore iSend wishing you Selamat Hari Raya in advance!

#staysafe #kitajagakita

Thanks!

Yours Sincerely, HR MY Team.

Reminder : Do reach out to our HR personnel, Fadhillah via Slack or email to hr.my@istoreisend.com if you require further information.

Peringatan: Jika ada sebarang masalah atau pertanyaan boleh hubungi Fadhillah via Slack atau email hr.my@istoreisend.com. 

Dear All iStore iSend Employee [MY Team],

In light of the latest announcement on Movement Control Order (MCO) by the Prime Minister of Malaysia today, on 1st May 2020, it appears that the MCO 4.0 has been shortened where most businesses are allowed to resume on 4th May 2020. 

Due to the short notice, kindly note that the Company will continue to observe MCO 4.0 for departments which have been placed on Work-from-Home arrangements, and will be required to resume work back at office on 11th May 2020. More details of the SOPs on work arrangements post-MCO will be shared next Wednesday.

Meanwhile, kindly be reminded that working hours remain the same. As for employees who Work From Home (WFH), you are expected to perform your daily task as per Announcement on 24th March 2020 on WORK FROM HOME ETIQUETTE DURING MOVEMENT CONTROL ORDER.

Thanks.

HR MY Team.

Dear All iStore iSend Employee [MY Team],

In light of the latest announcement on Movement Control Order (MCO) by the Prime Minister of Malaysia today, on 1st May 2020, it appears that the MCO 4.0 has been shortened where most businesses are allowed to resume on 4th May 2020. 

Due to the short notice, kindly note that the Company will continue to observe MCO 4.0 for departments which have been placed on Work-from-Home arrangements, and will be required to resume work back at office on 11th May 2020. More details of the SOPs on work arrangements post-MCO will be shared next Wednesday.

Meanwhile, kindly be reminded that working hours remain the same. As for employees who Work From Home (WFH), you are expected to perform your daily task as per Announcement on 24th March 2020 on WORK FROM HOME ETIQUETTE DURING MOVEMENT CONTROL ORDER.

Thanks.

HR MY Team.

Effective May 2020 the entire payroll computation and payment processing function has been outsourced to external 3rd party.

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ATTENDANCE

Attendance records with missing hours/days where leave application is missing from kakitangan or leave application not approved by HOD by the payroll cut-off date is treated as UNPAID LEAVE by the 3rd party payroll vendor.

Exemption only applicable to Sales, Gateway Commercial, Team Lead, HODs including Asst. HODs, C-level management team who are expected to travel outside of office for clients' meetings.

UNPAID LEAVE will not be reimbursed.  Please make sure you submit in kakitangan immediately.

Full-time Local

• TPG1 & TPG2 warehouse attendance records, HOD/Supervisor to email to payroll@istoreisend.com before deadline.

• PCH attendance will be emailed by Fadhillah.

Foreign Worker (FW)

• For FW (under agents i.e Pritika, MS Logistics, Wikicareer), PT (under agents i.e. Dayang), Warehouse PIC to email directly to agents, cc hr.my@istoreisend.com

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OVERTIME

• Submissions are to be made by HODs.

• Only approved OT claim (signed) submitted ON TIME to payroll@istoreisend.com will be processed.

• Late submissions (after deadline) will only be paid in next payroll cycle.

• No submission, no pay out at all.

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HODs please make sure to submit complete & accurate records on time to payroll@istoreisend.com to avoid affecting your team members.

DO NOT email hr.my@istoreisend.com or Fadhillah or Cheah Mei.   Attendance and overtime related issues will not be entertained.
Payroll Processing Timeline Calendar