7.1. Medical Services

At ISB, the health and safety of our students and staff are a top priority. The school has a full-time, fully accredited School Physician and several staff members trained in first aid and CPR. The physician provides immediate care for students who are unwell or injured and, in serious situations, contacts parents and administers emergency first aid. If parents or the emergency contact cannot be reached, the child will be taken to the nearest appropriate hospital accompanied by school staff.

The school does not normally administer medication, and medicine should not be brought to school. In exceptional cases, the School Physician may do so with written parental consent and clear doctor’s instructions.

The School Physician can be reached at 011/206-9913 or 062/8056-108, or by email at lbalos@isb.rs.

7.2. Counseling

The ISB Counseling Team supports students’ well-being, social-emotional growth, and multicultural awareness in a safe and inclusive environment. As part of the Student Support Services Team, counselors partner with families, teachers, and the community to respond to each student’s needs.

Counseling services include:

• Individual and group counseling

• Parent and teacher consultations

• Classroom sessions, workshops, and parent coffee mornings

Routine check-ins help monitor students’ general well-being, while ongoing counseling services are always communicated to parents to ensure a strong home-school partnership.

Middle School Counseling focuses on helping students navigate the early teenage years by building self-awareness, self-regulation, decision-making skills, and resilience through the MYP framework.

High School Counseling combines social-emotional support with university counseling. Students begin career and college preparation in Grade 9, gradually moving toward the university application process in Grade 12. Counselors guide students in self-reflection, research skills, and informed decision-making, ensuring each student’s pathway reflects their individual goals and strengths.

At ISB, we value every student’s unique journey and are committed to helping all learners thrive—academically, socially, and personally—while preparing for life beyond school.

7.4. EAL (English as an Additional Language)

ISB embraces the IB philosophy of international education, fostering intercultural understanding and the ability to communicate in multiple languages. Language and literacy development are central to all three IB programs, supporting both cognitive growth and the preservation of cultural identity.

English is the language of instruction at ISB, and the school provides a comprehensive English as an Additional Language (EAL) program to ensure that all students can access the curriculum and reach their full potential. Language acquisition is a gradual process: basic conversational skills may develop within two years, while full academic proficiency can take up to seven years. ISB therefore views EAL support as a long-term commitment to each learner’s success.

If your child is in the early stages of English language development, they will join our Intensive English course during the time other students attend the English A course. This program focuses on targeted language skills to help build a strong foundation and is offered in addition to regular EAL support. Once your child reaches the intermediate stage of English development, they will transition to the English A course.

Learners with some prior exposure to English are assessed by using the WIDA model (Measure of Developing English Language), which is a suite of English language proficiency assessments for grades K-12.

Our specialized EAL instruction supports learners from complete beginners to high-intermediate levels. Students attend EAL as their Language Acquisition subject and Intensive English as their English A subject. All teachers work together to help them integrate successfully into the academic and social life of the school.

A student will remain in EAL or be exited from the program once there is sufficient evidence-such as achievement on summative tasks, WIDA test scores, and teacher observations-that they can transition to mainstream classes with the necessary literacy skills and confidence.

7.5. Library Services

At ISB, the library is more than a space for borrowing books; it is a dynamic learning environment that supports students’ academic growth, fosters a culture of inquiry, and helps them grow into their best selves. Aligned with the International Baccalaureate’s vision, our library is a combination of people, places, collections, and services that aid and extend learning and teaching.

Key Features of Our Library:

• Collaborative Learning Space: Designed to facilitate both individual and group work, discussions, and creative projects, the library serves as a space for students to engage in collaborative learning experiences.

• Quiet Space for Independent Work: The library provides a calm, focused environment where students can concentrate on independent study, research, reading, or reflection. This space supports self-management and critical thinking, enabling learners to work productively at their own pace.

• Comprehensive Resource Collection: Our library houses a wide selection of physical and digital materials to support a variety of learning styles, research needs, and personal interests.

• Support for Inquiry-Based Learning: The library plays an important role in inquiry-based learning, encouraging students to ask questions, explore topics in depth, and develop critical thinking skills.

• Integration with Curriculum: The library collaborates with teachers to integrate resources into the curriculum, enhancing lesson plans and supporting student projects, including the Personal Project, Extended Essay and other research-based tasks.

• Promotion of Reading Culture: Through various initiatives, the library encourages reading, offering both fiction and non-fiction resources that help students reflect on themselves, their communities, and the broader world.

By embedding these features, our library not only supports the curriculum and Approaches to Learning (ATL) skills but also aligns with our mission: helping students grow into their best selves through inquiry, reflection, and engagement with the world. 

7.5.1. Library Website

The ISB library website (https://sites.google.com/isb.rs/libraryisb/welcome)  provides a central hub for learning, with dedicated sections for PYP, MYP, and DP students. Each section offers age- and program-appropriate resources, including catalogues, online databases, e-books, audiobooks, and a wide range of other digital and print materials. The website supports independent research, inquiry, and reading for pleasure, ensuring students can access the resources they need anytime, anywhere. 

7.5.2. Selection and Review of Library Materials

The library carefully selects high-quality resources in both print and digital formats that support the curriculum, student interests, and a diversity of perspectives. The collection is regularly updated to ensure accuracy, relevance, and broad appeal. Occasionally, questions or concerns may arise regarding specific materials. At ISB, such concerns are reviewed fairly by a school-based committee, following policies that uphold academic freedom and thoughtful consideration. During this review process, the material remains available to students, ensuring continued access to a wide range of resources.

7.6. Information & Communication Technology (ICT)

At ISB, technology is an essential tool for learning, creativity, and collaboration in both the Middle Years Programme (MYP) and the Diploma Programme (DP). Students are expected to use Information and Communication Technology (ICT) in ways that support their own academic growth, uphold the principles of academic integrity, and reflect the IB Learner Profile attributes of being principled, balanced, and reflective.

Expectations for ICT Use

• Purposeful Use: Technology should be used to enhance inquiry, research, collaboration, and creativity in line with curriculum objectives.

• Academic Integrity: All work submitted must be authentically the student’s own. Sources—including digital media and AI-generated content—must be acknowledged appropriately in accordance with IB academic integrity guidelines.

• Digital Citizenship: Students should demonstrate respect and empathy in all online interactions, maintaining a safe, inclusive, and harassment-free digital environment.

• Responsible Access: Personal devices, school networks, and online platforms are to be used responsibly, avoiding inappropriate, harmful, or distracting content.

• Data Privacy & Security: Students must protect their own personal information, respect the privacy of others, and follow school protocols for storing, sharing, and publishing digital work.

• AI and Emerging Technologies: Students may use AI tools ethically to support learning, provided the use is transparent, critically evaluated, and does not replace their own original thinking or problem-solving.

7.6.1.Consequences for Misuse

Misuse of ICT—including cyberbullying, plagiarism, unauthorized access, or breaches of data privacy—will be addressed according to the school’s disciplinary procedures and may have implications under IB assessment regulations.

7.6.2. Support and Skills Development

The school provides ongoing guidance on digital literacy, research skills, online safety, and ethical use of technology to ensure students are prepared for the demands of an interconnected and rapidly changing world.