FAQ

Who is eligible for counseling services?

A: All ICU students can utilize services offered by the Counseling Center. Friends, roommates, significant others, family members of students, as well as academic and administrative staff at the university, can also consult us regarding ICU students. If you are uncertain about how to work out a situation, please feel free to contact us.

What kind of a problem can I discuss in counseling?

A: You can bring in any difficulties you may encounter in your university life; such topics as adjustment to ICU, interpersonal relationships, self-awareness, career paths, and physical and mental health, are commonly addressed in university counseling. If necessary, we make referrals to other departments within ICU or outside resources, such as medical providers, to better meet your needs.

Does it have to be a serious problem or severe symptom to consult?

A: No. You can discuss any aspects of your life at ICU. Some students utilize counseling as a way to reflect on him/herself, and others discuss matters that are difficult to talk about with friends or family. It is advisable that you come to consult with us before problems become very complicated.

Who is the Counseling Center staff?

A: Our staff include clinical psychologists, counselors experienced in student counseling, and a psychiatrist (once per week).

How is a counseling session conducted?

A: We usually meet with students individually, but when appropriate or needed, conduct couple, group, or family sessions. Some students visit us for a couple of sessions, and others continue on a regular basis. Sessions are conducted weekly, biweekly, or monthly, according to your needs and goals.

Do I need to make an appointment?

A: Appointments are preferred and can be made by sending us an email (icu-counseling@icu.ac.jp). In the case of an emergency, you can contact us to consult without scheduling an appointment.

Does it cost to receive counseling?

A: No. Our services are free for ICU students.

How is my privacy handled?

A: We will handle your personal information with the utmost care in accordance with university regulations and professional guidelines.　Exceptions to this confidentiality agreement will be made, however, when there is imminent physical danger to self or others, in which case we may disclose information, such as your use of the counseling service, to related parties.

Is there an English-speaking counselor?

A: Yes. We provide counseling in both Japanese and English.

Where can I get psychological support when the counseling center is closed?

Please refer to the below for emotional support in English or other languages when ICU Counseling Center is closed.

For on-campus emergency, dial (0422) 33-3110 for ICU Security Group. Dial 110 (police) for off-campus emergency.