UNED 3 | UNIT 3
DATBLYGU CYRCHFANNAU I DWRISTIAID YN Y DU
DEVELOPING UK TOURIST DESTINATIONS
TROSOLWG
Drwy’r uned hon, byddwch yn deall nodweddion gwahanol fathau o gyrchfannau i dwristiaid, gan ystyried pam bod y nodweddion hynny yn golygu bod cyrchfan yn apelio at wahanol fathau o dwristiaid. Byddwch yn meithrin gwybodaeth am yr amrywiaeth o sefydliadau a all helpu i ddatblygu cyrchfan, a’r rôl y gallant ei chwarae yn y broses ddatblygu honno. Gyda’r wybodaeth a’r ddealltwriaeth hon, byddwch yn gallu argymell ffyrdd y gall cyrchfannau wella eu hapêl, gan ddefnyddio tystiolaeth o sut y bu gwahanol gyrchfannau yn llwyddiannus wrth gynyddu eu hapêl a’u poblogrwydd.
OVERVIEW
Through this unit you will understand the features of different types of tourist destinations, considering what it is about those features that make a destination appealing to different types of tourists. You will gain knowledge of the range of organisations that can support the development of a destination, and the role they can play in that development. With this knowledge and understanding you will be able to recommend ways that destinations can enhance their appeal, drawing on evidence of how different destinations have been successful in increasing their appeal and popularity.
cynnwys
DD1 Gwybod am safonau gwasanaethau cwsmeriaid sefydliadau twristiaeth
DD2 Deall sut mae sefydliadau twristiaeth yn bodloni disgwyliadau cwsmeriaid
DD3 Gallu ymchwilio i ansawdd profiad y cwsmer o fewn sefydliadau twristiaeth
content
LO1 Know customer service standards of tourism organisations
LO2 Understand how tourism organisations meet the expectations of customers
LO3 Be able to investigate the quality of customer experience in tourism organisations
asesu
Asesiad dan reolaeth mewnol: 10 awr
Briff wedi gosod gan CBAC
Graddio ANRHYDEDD - LLWYDDO [A - C]
assessment
Internal controlled assessment: 10 hours
Brief set by WJEC
Graded DISTINCTION - PASS [A - C]
