***NEW MA BEHAVIORAL HEALTH HELP LINE*** The 24/7 Behavioral Health Help Line (BHHL) directly connects individuals and families to the full range of treatment services for mental health and substance use offered in Massachusetts. Anyone in Massachusetts can call, text, or chat at any time to receive individualized support, clinical assessment, and personalized treatment referrals.
Connect with qualified professionals for mental health assessments, crisis services, substance use treatment, referrals and more, with options in all communities. Help Line staff will remain on the line until callers are connected to their next step.
Call or text 833-773-2445 (BHHL)
Start a chat at masshelpline.com/chat
Deaf or hard of hearing? If you use a TTY, contact MassRelay at 711. Otherwise, call through your video relay service at 833-773-2445.
Open 365 days a year, the call/text line and online chat service is completely free (no insurance needed) and is available in over 200 languages.
COMMUNITY BEHAVIORAL HEALTH CENTER
Clinical & Support Options (CSO) (413) 562-0112, 8 Atwood Dr., Suite 201, Northampton, MA 01060 (Monday - Friday 8am - 8pm)
(If you feel that you need immediate mental health or substance use care, you can now just call or walk into your closest CBHC for crisis assessment, available as an alternative to the emergency department. The CBHC crisis intervention teams will work with you to assess your situation, evaluate your options, and determine the best path forward to meet your individual needs. Every crisis team is also fully mobile, meaning, if you’d like, a trained mental health or substance use team will meet you at your home or any other community-based location of your choosing.
CBHCs also offer a suite of routine outpatient services, including individual and group therapy, recovery coaching, medication for addiction treatment, and psychiatric consultations. These services are available free of charge to all MassHealth members. They also may be covered by some commercial insurers.)
Outpatient Mental Health Services:
Clinical & Support Options (CSO) (413) 582-0471 8 Atwood Dr., Suite 201, Northampton, MA 01060
Center for Human Development (CHD) (413) 529-1764 or 1 (844) CHD-HELP
The Children's Clinic (413) 587-3265, 17 Brewster Court, Northampton, MA 01060
ServiceNet (413) 584-6855, 21 Olander Drive, Northampton, MA 01060
River Valley Counseling Center, intake number: (413) 540-1234
Resource to find behavioral health services: https://massachusetts.networkofcare.org/mh/
Mass 2-1-1: Dial 2-1-1 (always a confidential call) Mass 211 is an easy to remember telephone number that connects callers to information about critical health and human services available in their community. It serves as a resource for finding government benefits and services, nonprofit organizations, support groups, volunteer opportunities, donation programs, and other local resources. Always a confidential call, Mass 211 maintains the integrity of the 9-1-1 system saving that vital community resource for life and death emergencies.
Available 24 hours a day, 7 days a week, Mass 211 is an easy way to find or give help in your community.