Home-Based Committees

Ticket Committee

The Ticket Committee members are required to be available to work at home at least one day per week for the 8 to 11 weeks leading up to show, as well as in the box office most of the performances.  Confidence in working with web-based software such as Google documents is necessary. A reliable internet connection at home is also necessary.  Good people/telephone skills are very helpful. Generally, 4-6 adults work together on this committee.

This committee reports to the Ticket Manager and the Production Manager.

TICKET SALES COMMITTEE RESPONSIBILITIES

The Ticket Sales Committee members track online sales at home, handle phone orders, and man the box office on most show nights.  This committee will:

• Develop a schedule for committee members to work at home recording online sales, handling phone orders,  and manning the box office for each performance.

• Manage money and deposits.

• Set up and clean box office and computer workstations.

• Work at home to accurately record online ticket orders and complete tracking logs using Google documents. 

• Attend a training meeting with the Ticket Manager to go over detailed ticketing procedure in October or November.

• Attend a box office training meeting on Wednesday or Thursday of the first show week.

Attendance Coordinator

The Attendance Coordinator will be responsible for managing cast rehearsal absences and be the liaison between the director/assistant director and the cast member in regards to rehearsal conflicts. This position will need to be comfortable with Excel or Google Sheets, with email communication, and have excellent attention to detail.  Four usher “slots” will also need to be filled by an adult from your family.

This position reports to the Production Manager.

ATTENDANCE COORDINATOR 

Responsibilities include:

• Receive online absence requests via email throughout the week

• Pass requests on to the director and assistant director

• Follow up with the requester once an answer is given by the directors

• Follow up with director and assistant director as needed 

• Maintain an attendance spreadsheet with all approved and pending absences as well as recording communication dates

• Email a summary and the spreadsheet to the directors designated day regarding upcoming absences, late arrivals, and early dismissals.

• Data entry of rehearsal conflicts and potential rehearsal conflicts from the audition forms of cast members

• Follow up with cast members regarding potential rehearsal conflicts from the audition form in a timely manner

USHERS RESPONSIBILITIES

The ushers’ responsibility is to help with audience seating, safety, security, and to help enforce HPA and venue rules. Ushers are also often the only HPA person patrons speak to; as a result, ushers are the face of HPA to the community.  It has been said that a good patron is hard to gain and very easy to lose.  As HPA attempts to impact the community in a positive way (that will hopefully have a salt and light effect), we appreciate your vital role in assisting the audiences’ experience. Responsibilities of this committee include:

• Provide an usher for 4 shows. More than 1 slot may be filled on 1 night if more than one adult is ushering that night. Example:  If you are required to fill 4 usher slots, 2 adults could usher 2 nights and 1 could usher 2 additional nights (2+1+1=4) or 1 adult could usher 4 nights (1x4=4) or 3 adults could usher 1 night and 1 adults usher a different night (3+1=4).

• Every person ushering must attend an usher training meeting within two months of show or have previously attended an HPA usher training within the past 3 years. Several date options will be provided.

• Wearing your own black dress pants/skirts and white shirts (and a tie for the men), all of which abide by the HPA dress code.

• Arriving one hour before curtain and remaining at the venue until after the show ends.

• Cleaning the seating area following the show, picking up any leftover programs.