Quarterdeck Privacy Policy

Effective Date: 1st March 2026

Quarterdeck (“we”, “our”, “us”), part of Hold Fast Education Ltd, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you access our services, including membership, CPD sessions, resources, and forums.

1. Data We Collect

We collect personal information you provide when you:

Register for Quarterdeck membership
Purchase subscriptions or pay for events
Participate in live sessions
Post in our online community
Sign up for newsletters or communications

Types of data include:

Name, email address, job title, and organisation
Payment information (processed securely by our payment provider)
Membership activity, session attendance, and forum activity
Technical information such as IP address, device, and browser

2. How We Use Your Data

We use your personal information to:

Provide access to membership, resources, and live sessions
Process payments and manage subscriptions
Communicate updates, newsletters, and event information
Facilitate online community participation
Improve our services and personalise content

3. Sharing Your Data

We do not sell your information. We may share your data with trusted third-party service providers for the purpose of delivering our services, including payment processing, live session hosting, and community management.

4. Safeguarding Considerations

Quarterdeck forums and discussions may involve professional topics related to Alternative Provision. Members must not share any identifiable student information. Our Community Guidelines provide full guidance.

5. Data Security and Retention

We implement appropriate technical and organisational measures to protect your data.
Personal data is retained only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

6. Your Rights

Under UK GDPR, you have the right to:

Access, correct, or delete your personal data
Withdraw consent where applicable
Request restriction of processing
Lodge a complaint with the Information Commissioner’s Office (ICO)

7. Contact Us

If you have questions about this Privacy Policy or your data, contact:
Email: admin@holdfasteducation.co.uk
Address: Hold Fast Education Ltd, Waters Edge, Barton-upon-Humber, North Lincolnshire, DN18 5JR