Hold Fast Privacy Policy

Effective Date: 1st March 2026

Hold Fast Education Ltd (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website or contact us.

This policy applies to the main Hold Fast Education website. Separate services such as Alternative Provision (AP), Quarterdeck, and Anchorage may have additional privacy policies which apply when you access those services.

1. Who We Are

Hold Fast Education Ltd provides educational services and professional networking across three areas:

Alternative Provision (AP)
Quarterdeck (CPD membership platform)
Anchorage (professional networking membership)

Company Name: Hold Fast Education Ltd
Registered in England and Wales
Registered Office: Waters Edge, Barton-upon-Humber, North Lincolnshire, DN18 5JR

2. Information We Collect

We may collect and process the following information:

Name
Email address
Telephone number
Organisation name
Information submitted through contact forms
Newsletter sign-up details
Website usage data (such as IP address, browser type, and device information)

We only collect personal data that is necessary for legitimate business purposes.

3. How We Use Your Information

We use your information to:

Respond to enquiries
Provide information about our services
Send newsletters or updates (where consent has been given)
Improve our website and services
Maintain security and prevent misuse

We process data under the lawful bases of:

Consent
Legitimate interest
Legal obligation (where applicable)

4. Sharing Your Information

We do not sell personal data.

We may share information with trusted third-party service providers who help us operate our website or deliver services (for example, website hosting, email systems, or payment providers). These providers process data on our behalf and in accordance with UK GDPR.

5. Alternative Provision Data

Personal data relating to pupils, parents, carers, or staff within our Alternative Provision is processed in accordance with our separate AP Data Protection and Safeguarding policies.

6. Membership Platforms

If you register for Quarterdeck or Anchorage, your data will be processed according to the specific Privacy Policy for that service, which will be provided at the point of registration.

7. Data Security and Retention

We implement appropriate technical and organisational measures to protect personal data.

We retain personal information only for as long as necessary to:

Fulfil the purpose it was collected for
Comply with legal obligations
Resolve disputes

8. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data (where applicable)
Restrict or object to processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

9. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve user experience and monitor site performance. You can manage cookie preferences through your browser settings.

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

Email: admin@holdfasteducation.co.uk
Address: Hold Fast Education Ltd, Waters Edge, Barton-upon-Humber, North Lincolnshire, DN18 5JR