1d. Collaborative Work With Others
Effective Governing Body's are well-informed about, and respond to, the views and needs of key stakeholders, particularly parents and carers. They enable productive relationships, creating a sense of trust and shared ownership of the organisation’s strategy, vision and operational performance.
Everyone on the Governing Body
Knowledge:
key stakeholders and their relationship with the organisation
principles of effective stakeholder management
tools and techniques for stakeholder engagement, particularly with regard to engaging parents and carers
Skills & Effective Behaviours:
is proactive in consulting, and responding to, the views of a wide group of stakeholders when planning and making decisions
anticipates, prepare for and welcome stakeholder questions and ensures that these are answered in a relevant, appropriate and timely manner
works in partnership with outside bodies where this will contribute to achieving the goals of the organisation • uses clear language and messaging to communicate to parents and carers, pupils/students, staff and the local community
is credible, open, honest and appropriate when communicating with stakeholders and partners including clear and timely feedback on how their views have been taken into account
considers the impact of the board’s decisions and the effect they will have on the key stakeholder groups and especially parents and carers and the local community
acts as an ambassador for the organisation
supports and challenges leaders to raise aspiration and community cohesion both within the wider community and with local employers
The Chair
Knowledge:
the links that the organisation needs to make with the wider community
the impact and influence that a leader in the community has particularly on educational issues
Skills & Effective Behaviours:
communicates clearly with colleagues, parents and carers, partners and other agencies and checks that their message has been heard and understood
consider how to tailor their communications style in order to build rapport and confidence with stakeholders
is proactive in seeking and maximising opportunities for partnership working where these are conducive to achieving the agreed strategic goals
is proactive in sharing good practice and lessons learned where these can benefit others and the organisation
demonstrates how stakeholder concerns and questions have shaped board discussions if not necessarily the final decision
when appropriate, seeks external professional advice, knowing where this advice is available from and how to go about requesting it