HI&I Privacy Policy

Herbert Insights & Innovations LLC ("HI&I," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us. By accessing or using our website ("Site") or services, you agree to the terms of this Privacy Policy.

In the course of providing services, HI&I may process information on behalf of clients. That information is governed by applicable client agreements and is not covered by this Privacy Policy unless otherwise stated.

1. Information We May Collect

We may collect the following types of information:

Personal Information

• Information that can identify you, such as your name, email address, phone number, company name, job title, and any other details you voluntarily provide when contacting us or submitting forms.

Non-Personal Information

• Information automatically collected when you use our Site, such as IP address, browser type, device information, and browsing behavior.

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

• Responding to inquiries, requests, or questions

• Providing and improving our services

• Communicating about offerings, updates, or relevant industry topics

• Analyzing website usage and improving user experience

• Complying with legal obligations and enforcing our terms.

3. Information Sharing and Disclosure

HI&I does not sell or share your personal information for monetary compensation or targeted advertising purposes. 

We may share your information only in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who perform functions necessary to our operations (e.g., email services, hosting providers). These providers are obligated to protect your information and use it solely for the services they provide to us.

• Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users or others.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Support essential Site functionality

• Measure performance and usage

• Improve user experience

We may use third-party analytics tools (such as Google Analytics) to better understand how users interact with our Site. You can manage cookie preferences through your browser settings. In some cases, you may also opt out of certain tracking technologies.

5. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. No method of transmission over the internet or electronic storage is entirely secure and we cannot guarantee absolute security. 

We retain personal information only as long as necessary to: 

• Fulfill the purposes described in this Policy

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

6. Third-Party Links

Our Site may contain links to third-party websites. HI&I is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Rights and Choices

Depending on your location, including states such as California, Virginia, Colorado, and others with applicable privacy laws, you may have certain rights regarding your personal information:

• Access the personal information we hold about you

• Correct inaccurate or outdated information

• Delete your personal information (subject to legal exceptions)

• Know what categories of information are collected and how they are used

• Limit how certain personal information is used

• Opt out of marketing communications or certain data uses

To exercise these rights, please contact us using the information below. We may take reasonable steps to verify your identity before fulfilling requests.

8. Children's Privacy

Our Site and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Herbert Insights & Innovations LLC
PO Box 1848
Shepherdstown, WV 25443
Email: marty@herbertinsights.com