Vendor Standards
Important Guides for All Vendors
Social Compliance Guide 2022 - This manual explains our policy and process for social compliance and applies to all HBC banners. This manual applies to all suppliers producing private (or Owned Brand) label merchandise; merchandise that is shipped by HBC as the importer of record; and any non-merchandise items that have an HBC company logo such as shopping bags and gift boxes.
Vendor Portal Training Guide - This document explains how to view invoice and payment information on the Vendor Portal. Please contact vendor.control@hbc.com for access to the Vendor Portal.
Approved GS1 Hanger Manufacturers - All merchandise sold in a Hudson's Bay store must conform to GS1 industry standards, and can be sourced from one of these approved suppliers.
Softlines Technical Manual - This manual provides details on the technical fashion requirements for The Hudson’s Bay. The purpose of the manual is for our suppliers to understand our performance and safety standards.
Hardlines Technical Manual - This manual provides details on the technical hard goods requirements for The Hudson’s Bay. The purpose of the manual is for our suppliers to understand our performance and safety standards.
Domestic Vendor Standards & Documents
Domestic Vendor Standards Manual - This manual provides an overview about how to pack and ship merchandise for Hudson's Bay stores. This includes the difference between brick and mortar stores and e-Commerce.
Manuel d'expédition des fournisseurs - Ce manuel donne un aperçu sur la façon d'emballer et d'expédier les marchandises pour les magasins de la Baie d'Hudson. Cela inclut la différence entre les magasins physiques et le commerce électronique.
Fleet Routing Guide - This guide provides information on how to route shipments managed by HBC Transportation Team.
Vendor Drop Ship Manual-English - this guide is for vendors who are drop ship sold on thebay.com
Guide de livraison directe par le fournisseur - ce guide s'adresse aux vendeurs qui vendent des expéditions directes sur thebay.com
Offshore Vendor Standards & Documents
Offshore Vendor Standards Manual - This guide will provide Offshore Vendors guidance on transportation and documentation for shipments to Hudson's Bay DC's. It provides instructions for packing, carton marking, documentation, and freight forwarder selection.
Maersk Shipper Training Manual for Online Booking - Training manual for shippers using Hudson's Bay freight forwarder, This training document will outline how to log into Maersk Shipper, book appointments, and manage related documents
Maersk Label Template - please use this template to order any carton labels from Maersk
