Hays CISD

Help Desk

Email contact: helpdesk@hayscisd.net

Phone contact: 512.268.2141 Ext.44357

Password Change information

You can change your password from outside of the district by using the password portal.

IF you know your password, you can go to https://passwordreset.hayscisd.net/ and choose Change password. You will be required to enter your computer username and your current password.

Instructions -- Change password: Video Change password: Document

IF you do not know your password but you enrolled in the password portal, you can go to https://passwordreset.hayscisd.net/ and choose Forgot my password. You will be required to answer the security questions that your setup when you enrolled in the password portal and then you will be allowed to change the password.

Instructions-- Forgot password: Video Forgot password: Document

As always, if you need further assistance, please do not hesitate to contact the Helpdesk via email at helpdesk@hayscisd.net or you can give us a call at 512.268.2141 Ext. 44357


Every computer should be restarted at the end of each day. Re-starting your computer each day helps the computer touch base with the network and install any needed updates or software patches.

The majority of computer related technical problems can be resolved simply by shutting down your computer, and restarting.

Something missing or just have a suggestion?

Drop us a note in the Suggestion Box.