“Design Thinking”
Design thinking is what other peoples actions, thinking and what they say when they observe that's called empathizing. You compare your research to show you notice the other person's needs and problems. That is the step defined. The next step is ideate where you think of creative and extreme solutions without judging the other person too quickly. On to the prototype when you build just a small part of the project that doesn't cost too much and use several ideas to explore the idea. Then there is the last step which is a test where you share the small part of the project with real people to get their opinion and learn what works and what doesn't. This is design thinking broken down into steps.