Launching with Harri:
Key Deployment Reminders
Launching with Harri:
Key Deployment Reminders
We get a lot of questions and support tickets about the points below.
Please share with your teams so they’re aware ahead of time!
Schedule a call with our team here on this Launch Site.
No ATOS!
TA is not a McDonald's solution. Please do not reach out to ATOS for TA related issues.
Help us help you! Please come prepared with screenshots, names, GEIDs, etc. Any specific information that can help us troubleshoot your issue.
Logging in with their EID is how Harri receives their manager credentials from GAM.
For help getting logged in, please see the Getting Started Essentials page on this Launch Site.
Permissions are not managed in Harri and are not driven by job title codes (JTCs). What a manager can do or see is based on the level they are assigned in GAM.
Each time they log in, we receive the store(s) they have access to as well as their permission level from GAM, so if any changes are made in GAM, make sure they log out and back in again for the changes to be reflected.