July 1st Membership Pricing update! 

Starting July 1st, our month-to-month membership rates will increase by $10 per month (Base + Summit) . Members who choose a 12-month commitment will now receive an $18/month discount, a greater reward for choosing to invest in this place alongside us.

What this means for memebers: 

• If they are currently on a month-to-month membership, Their membership will renew on July 1st at the new rates. Between now and June 23rd, members have the option to lock in current pricing by starting a 12-month agreement, as long as their renewal date is prior to July 1st.

• If they are currently on a 12-month agreement, their rate will remain the same until their contract term ends, at which point their membership will transition to the new month-to-month rate. When they renew into another 12-month agreement they will be at the new 12-month rate. 

• Any current members NEED to renew, change or cancel their membership by June 23rd to allow the 7 days to make these changes. 

• Any new members have until June 30th to secure a 12 month contract at our old rate, as nothing needs to be upadted in Club Automation.
  
  When rates go live on July 1st......

DO:

• Stay calm and confident

• Emphasize long-term investment

• Emphasize community value

• Acknowledge rising costs honestly

• Reinforce member options

DON’T:

• Sound defensive

• Debate value

• Over-explain finances

• Apologize repeatedly

• Speak negatively about complaints
  
  

Suggested Language:

“This is about continuing to build and maintain something really valuable for this community. We’ve held pricing steady for six years while continuing to reinvest heavily into the facility, and this adjustment helps us continue moving forward responsibly and sustainably.”

• Members will now save $216 for the whole year of they sign up for a 12 month contract, instead of doing month to month. 

• There is now $18 difference between 12 month contract vs month to month.

• The members cancellation fee will now be $200 for early cancellationns. 

Membership Promotions: March 1st - May 31st

Here’s How It Works:

• Members will refer a friend to join our gym

• If their friend signs up for a 12-Month Membership OR a Month-to-Month Membership, THEY receive $20 off their next month.

• If their friend commits to a 12-Month Membership, they will also receive $20 off their next full month. The referred friend will not receive $20 off if they sign up for a month to month.

Important Details:

• The referred person may be a brand-new member OR a returning former member — as long as they are not currently active

•  1-day, 7-day, and 30-day pass holders do NOT qualify

• The referred member receives $20 off only if they choose a 12-month membership

• The referring member will get $20 off for every member referred. This will be $20 off each month, not accumulated to 1 month. For example if the referring member is on a month to month membership and they refer 5 people, for the next 5 months their rate will be lowered by $20.

! No limit to how many friends you can refer !

All oteam needs to do is make sure the referral space is filled in with the members name when signing up the new member or returning former member.

• When new members create a profile using the kiosk, there is spcae where they can put the member who referred them.

• Paige and I will be running weekly reports and manually adjusting members rates.

GMCF ran an add for this referral promo in "The World" if any member comes in saying they were referred or saw the add Oteam will need to put in Gary Haas name ( Owner of "The World" )

Please see photo below. This shows where in the membership sign up process you add the referring members name.

How to on Selling Memberships: 

• How to Sell a 12 Month Summit Membership 

• How to sell a Month-Month Summit Membership (^Same as above just select “Monthly”) 

• How to sell a 12 Month Base Membership

• How to sell a Month-Month Base Membership (^Same as above just select “Monthly”)

Other Membership How To’s: 

• How to put a bank account on file 

• How to handle "Ineligible for membership until balance is paid"

• How to Link Members By Billing

  • If you are linking anyone by billing please link them in the billing section under the primary members profile before setting up the second/third/fourth person member, Or a child membership.  

• How to Apply a Day, week or month pass to the first full month of a new membership  

• How to apply monthly payment ahead of billing cycle   (For summit email info@gmcf.life) 

• How to help a member pay for a friend or non-member (Passes, class drop ins or non-member class punch card)

• How to upgrade member from Base to Summit membership 

  • 1. Important: Set the expiration date for the "1 GMCF Class Access (40 Pack)" to the last day of the current month. 

    2. Always get an active card on file for incidentals, even if the member is paying with cash or check. 

Series Registration's

How to Register for a series: 

• Group Fitness 

• Pickleball 

• Aquatics 

• Studio 
  *For any series registration please make sure you select the current session, please pay attention to the dates.*