Direct Care Worker (DCW) Training

We provide AHCCCS-approved Direct Care Worker Training for:

• New caregivers

• Caregivers transferring from other agencies

• Caregivers working on the Navajo Nation

• Outside agencies that need their employees certified

Our DCW Training Program meets all Arizona AHCCCS requirements and includes:

✔ Level 1 – Fundamentals

✔ Level 2 – Aging & Physical Disabilities (APD)

✔ Skills demonstration

✔ Written examinations

✔ Hands-on practice

✔ Proper documentation

✔ Uploading all scores to the AHCCCS DCW Training Database

1. New Caregivers (Joining Gishey’s Patient Care LLC)

• Training is provided at no cost to our employees

• Must complete training before hire or within 90 days

• Training is offered in both St. Michael’s and White Cone when scheduled

2. Direct Care Workers From Other Agencies

We train DCWs from other agencies for a training fee.

Payment rules:

• Must be paid by the agency, not the employee

• Must be paid with a company check

• The agency must enter their employee information into the AHCCCS DCW Database before training

(This allows us to upload exam scores correctly.)

Our program covers all AHCCCS required material, including:

• Client rights & confidentiality

• Abuse, neglect, and exploitation

• Infection control & universal precautions

• Communication and documentation

• Mobility assistance (transfer, pivot assist, walker support)

• Bathing, dressing, and personal care

• Nutrition and food safety

• Household tasks

• Emergency response

• Cultural sensitivity (including Navajo family structures and traditions)

• Professional caregiver conduct

Hands-on skills are demonstrated and practiced before testing.

Training classes are scheduled regularly in:

📍 St. Michael’s, AZ (Main Office)

📍 White Cone, AZ

We also provide training for off-site groups or agencies by appointment for an addition fee.

To sign up:

📞 Call our office 928-810-8011

💬 Message our Facebook page

We do not print certificates, because:

• The official record of DCW certification is the AHCCCS DCW Training Database

• Some students think printed certificates are all they need

• Agencies must verify DCWs directly from the database

After training:

✔ All test scores are uploaded to the AHCCCS database

✔ Agencies can verify DCW history instantly

✔ Students can request a copy of their stored record from the database through their agency

If a student or agency needs proof, we refer them to the database listing.

We offer hands-on CPR/First Aid classes that meet:

✔ National standards

✔ AHCCCS requirements

✔ Navajo Nation employer requirements

These classes are offered separately.

If your agency wants to send employees to us:

1. Your agency must first enter DCW information into the AHCCCS DCW Training Database

2. Training fees must be paid by company check

3. You will receive confirmation when test scores are uploaded

4. We provide Level 1 and Level 2 APD training

5. Group training sessions can be scheduled by appointment

For large groups, we can train at your location (when arranged in advance).

📞 St. Michael’s Office 928-810-8011

💬 Facebook Messenger

🌄 Navajo-speaking support available

We are committed to preparing safe, respectful, and well-trained Direct Care Workers to serve our elders and community.