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For Property Liaison Officers (PLOs) to request or submit clearance and to report any IT equipment issues for GDOE.
Who can submit online:
Only users with GDOE credentials can access the FSAIS Helpdesk portal.
How to submit
Online (GDOE users only):
FSAIS Helpdesk Portal → Submit Clearance / IT Tickets
https://helpdesk.gdoe.net/portal
Email (no GDOE credentials):
Send your survey list for clearance to helpdesk@gdoe.net.
Phone:
Call (671) 475-0479 for assistance.
What you can submit here
Clearance requests and supporting documents (PLOs)
IT equipment issues for any GDOE device (tickets via portal, email, or phone)
Notes
If you do not have GDOE credentials, use email or phone.
You may use any of the above methods (portal, email, or phone) to report IT equipment issues.