Chapter 5

Student Services

A. Admissions Policies

The College Admissions and Aid Office (CAAO) is a student service office performing academic support functions within Ateneo de Naga University, Bikol’s Jesuit educational institution.

As the admissions office of the colleges, CAAO will accept applicants who are either “qualified or show the potential and desire to meet the University’s high standards of education and formation.” Once admitted, we will facilitate their entry by providing other offices the information they need to help the students rise to the level of the Profile of the Graduate: competent, committed to change, conscientious and Christ-centered.

As an aiding arm of the University, CAAO will distribute scholarships and other available means of financial assistance to deserving students in accordance with the University’s resolve to alleviate poverty in Bikol through science, engineering and technology thrust.

Only upon satisfactory completion of prerequisites on the deadlines set by the CAAO may the students be granted admission. It is a policy of the Ateneo de Naga University that all applicants for college are to take and pass the Entrance Examination. Only those who are already graduates with a bachelor’s degree and are enrolling for a second course are exempted from taking the Entrance Examination.

Returning students who have stopped for four semesters or two years should likewise take and pass the said examination before they can be readmitted to the college. Placement of students into their chosen course will depend or be based on their performance in the Admission Placement Examination. All applicants must undergo an admission interview and course advising.

College Entrance Exam Procedure And Requirements

1. The applicant must first take the Entrance Examination. To take the said exam:

i. Seek payment form from the Testing Office.

ii. Pay the testing fee of P120 at the Treasurer’s Office. iii. Present the Official Receipt to the Testing Office. You will be then receive a username and password to access the online registration.

iv. Access the site given and fill out the necessary information (i.e. personal data and examination details).

a. Type the https://services.adnu.edu.ph/ueers/welcome/applyApplicant/ in your browser. For better use of the system, kindly use Mozilla Firefox or Google Chrome. AVOID using Microsoft Edge. For inquiries/concerns, please call (054) 881-4144 or send an email to ito@gbox.adnu.edu.ph

b. Log in using the Username and Password given to you.

c. Type your Complete Name and indicate your Sex. Read the “Data Collection

Agreement”. Click the box beside “I hereby declare…” to put a check, then click

“Continue”

d. For the BASIC INFORMATION, type your Home Address, Citizenship, Religion, Contact Information, Birth Date & Birth Place. Then click “Next”.

e. For the EDUCATIONAL BACKGROUND, indicate your “Previous School” (wait for the lists of school to appear). Type the “School Address”. Indicate your “Year Graduated/ Last Year Attended”. Type the “Recognition(s)/Awards” you have received (if you have any). Indicate your “Present Educational Level”. Then click “Next”.

f. For the FAMILY INFORMATION, type your Mother and Father’s First Name, Last Name (type his/her suffix if he/she have one), Middle Name, Occupation, Email address and Contact Number. Indicate you Guardian’s First Name, Last Name (type his/her suffix if he/she has), Middle Name, Occupation, Email address and Contact Number if you are not staying with your parents. Then click “Next”.

g. For the EXAMINATION DETAILS, indicate your Applicant Status (Freshman, Transferee or Re-admission) and when do you Intend to enroll (1st Semester, 2nd Semester or Summer). For the Exam Schedule, indicate your preferred School Year, Exam Type (Regular or Scholarship), Exam Date, Exam Time and Exam Venue.

h. Type “Date of the OR” (located at the upper right of your receipt) and your “OR Number” (located at the lower right of the receipt with red font color).

i. Choose your three Preferred Courses (1st choice, 2nd choice and 3rd choice). Wait for the lists of courses offered to appear.

j. Double check all the needed information, make sure you did not leave any blank area especially the required information with red asterisk. When you have completely filled out all the information, click FINISH wait for a moment to submit your data.

k. You will know that your data have been saved if you see the “Well done! Successfully added. Please click here to download now your application form.” Click the “click here” for you to be able to see your testing form.

l. Print the form, affix your signature over your printed name. Attach your 2x2 Picture with white background. Additional requirement for College is the photocopy of Senior High School ID.

m. Read the REMINDERS/INSTRUCTIONS & TO BRING to know other important details. Failure to present the requirements and permit on the exam date will result the examinee to be rescheduled on the next testing schedule.

College Admission And Enrollment Procedures

1. Once the exam result (together with the admission forms, list of admission requirements and enrollment dates) is released by the Institutional Testing Office, the applicant must fill out the applicable forms and procure the following requirements:


For Freshman:

(One who has graduated from Senior High School or passed an equivalency test which qualifies him/her to enroll in a course leading to a bachelor’s degree. S/He has not taken or stated to take any post-secondary course and intends to take a four or five-year course in the University.)

1. Original copy of Senior High School Grade 12 Report Card

2. Certified True Copy of Senior High School Diploma

3. Certification of Good Moral Character (ADNU Form)

4. Original copy of PSA (formerly NSO) Birth Certificate

5. Medical Certificate (ADNU Form)

6. 3 copies of 2” x 2” picture in white background

7. Long white folder

For Non-Filipino Student:

1. Student visa

2. Photocopy of passport pages where the name, photo, birth date and birth place appear

3. Transcript of Records/Senior High School Scholastic Report Card duly authenticated copy by the Philippine Foreign Service Post

4. Certified True Copy of Senior High School Diploma

5. Certification of Good Moral Character

6. Birth Certificate duly authenticated copy by the Philippine Foreign Service Post

7. Medical Certificate issued by the Bureau of Quarantine Office

8. 3 copies of 2’x2’ picture in white background

For Transferee:

(One who, prior to application for admission to a college in the University, has been enrolled in a post secondary education course in other college/university)

1. Honorable Dismissal or Transfer Credential

2. Two (2) copies of Transcript of Records – original or authenticated copy

3. Certification of Good Moral Character (ADNU Form)

4. Original copy of PSA (formerly NSO) Birth Certificate

5. Medical Certificate (ADNU Form)

6. 3 copies of 2’x2’ picture in white background

7. Long white folder

For Non-Filipino Student:

1. Student visa

2. Photocopy of passport pages where the name, photo, birth date and birth place appear

3. Honorable Dismissal or Transfer Credential

4. Two (2) copies of Transcript of Records – original and authenticated by the Philippine Foreign Service Post

5. Certification of Good Moral Character

6. Birth Certificate duly authenticated by the Philippine Foreign Service Post

7. Medical Certificate issued by the Bureau of Quarantine Office

8. 3 copies of 2”x2” picture in white background

9. Long white folder

For Re-Admitted Student:

(Re-admitted student is an applicant who was previously enrolled in the University, stopped his/ her schooling for at least a semester, and has not enrolled in any other educational institution since then.)

Re-admitted student who has stopped for more than three (3) semesters will first take the Entrance Exam administered by the Institutional Testing Office.

Re-admitted student who has stopped for more than three (3) semesters but has no more than 15 units to take in order to graduate will no longer take the Entrance Exam.

1. Financial Clearance at the Treasurer’s Office

2. Medical Certificate (ADNU Form)

3. 3 copies of 2” x 2” picture with white background

4. Long white folder

For Degree-Holder:

(One who already has a Bachelor’s degree but intends to pursue another in the University. Degree-holder is either a college alumnae/i of the University or not.)

Applicant shall proceed to the College Admissions and Aid Office to get the Evaluation and Recommendation Form that will be presented to their Home Department. Upon securing the endorsement for admission from the Home Department Chairperson, s/he will then pay P 120.00 Admission Fee at the Treasurer’s Office. The Official Receipt issued by the said office, together with the accomplished Evaluation and Recommendation Form will be presented to the College Admissions and Aid Office in order to secure a listing of admission requirements, the schedule of enrollment and the ADNU forms required for admission.

1. Original copy of Transcript of Records

2. Honorable Dismissal/Transfer Credential (for Non-AdNU graduates ONLY)

3. Original copy of Certificate of Graduation

4. Certification of Good Moral Character (ADNU Form)

5. Original copy of PSA (formerly NSO) Birth Certificate

6. Medical Certificate (ADNU Form)

7. 3 copies of 2” x 2” picture in white background

8. Long white folder


For Cross-Enrollee:

(One who is a student of other colleges/university who wishes to take subjects currently being offered in the University with the intention of having them credited in their program of study.)

Applicant shall proceed to the College Admissions and Aid Office to get the Evaluation and Recommendation Form that will be presented to the Servicing Department Chairperson. The evaluation will serve as a tool to assess if the subject/s that the applicant intends to enroll is offered by the department on the current semester. Upon securing the endorsement for admission from the Servicing Department, s/he will then pay the P 120.00 Admission fee at the Treasurer’s Office. The Official Receipt issued by the said office, together with the accomplished Evaluation and Recommendation Form will be presented to the College Admissions and Aid Office in order to secure a listing of admission requirements, the schedule of enrollment, and the ADNU forms required for admission.

1. Original and 2 photocopies of Permit to Cross-Enroll

2. Certification of Good Moral Character (ADNU Form)

3. Medical Certificate (ADNU Form)

4. 3 copies of 2” x 2” picture in white background

5. Long white folder

For Non-Credit Student:

(One who is at least a Senior High School graduate who desires to attend in certain classes for purpose of additional learning. His/her learning will not be monitored or evaluated. At the end of the term, s/he will not be issued a grade.)

Applicant shall proceed to the College Admissions and Aid Office to get the Evaluation and Recommendation Form that will be presented to the Servicing Department Chairperson. The evaluation will serve as a tool to assess if the subject/s that the applicant intends to enroll is offered by the department on the current semester. Upon securing the endorsement for admission from the Servicing Department, s/he will then pay the P 120.00 Admission fee at the Treasurer’s Office. The Official Receipt issued by the said office, together with the accomplished Evaluation and Recommendation Form, will be presented to the College Admissions and Aid Office in order to secure a listing of admission requirements, the schedule of enrollment, and the ADNU forms required for admission.

1. Original copy of Transcript of Records if transferee or degree-holder

2. Certificate of Employment if working

3. Certification of Good Moral Character (ADNU Form)

4. Original copy of PSA (formerly NSO) Birth Certificate

5. Medical Certificate (ADNU Form)

6. 3 copies of 2” x 2”picture in white background

7. Long white folder

B. College Scholarship Program

The Ateneo de Naga University Scholarship Program offers various types of financial assistance to deserving students depending on available slots and the scholarship applicants’ course and need. These range from tuition assistance of P5,000 to a full scholarship which covers students’ total assessment, board and lodging and book expenses.

1. For incoming freshmen, the eligibility of applicants is determined through:

a) Their performance in Senior High School (Applicants must be able to present a certification from the Principal that they belong to the Top 20% of the graduating class)

b) Their performance in the Scholarship Exam (Applicants must meet the cut-off for scholarship)

2. For old students, eligibility is determined through:

a) Their most recent Scholastic Report Card or their Summary of Grades (Applicants must present either document in order to procure a Scholarship Application Form)

3. Eligible applicants are issued a Scholarship Application Form and interviewed on a later date.

4. Scholarship grantees are selected on the basis of need and scholastic ability/ academic potential.

The Ateneo de Naga University also accepts scholars of various government units such as grantees of the City Government of Naga; the Province and Congressional Districts of Camarines Sur; CHED Full-Merit Scholarship Program, CHED Half-Merit Scholarship Program, CHED Private Education Student Financial Assistance Program, CHED Grant-inAid Tulong Dunong Program and Study Now Pay Later Program (SNPLP); Department of Science and Technology (DOST); Government Service Insurance System (GSIS) and Overseas Workers Welfare Administrator (OWWA-CMWSP).

C. University Health Services

Office Mandate

Adequate and appropriate health programs and services that support the holistic well-being of students and other community members.

Rationale

The Ateneo de Naga University Higher Education Health Services Office (AHEHSO),with its commitment to render services to the community, has embarked on comprehensive, coordinated school health programs that address the physical, mental, emotional, and the psycho-social dimensions of health.

Student health is one of the most significant influences on learning achievement. Every student deserves to be as fit and healthy as possible to gain maximum benefits from his education. The AHEHSO is in a unique position in the school setting to impart and assist students in acquiring healthful knowledge and in developing attitudes and practices relevant to health and wellness. The AHEHSO takes care of the health needs of the students to support student learning and ensure that unmet health needs do not hamper educational potential. Thus, Ateneo de Naga University is a health-promoting school.

The school health services recognize the health care needs and well-being of every student. Therefore, we are committed to undertaking and implementing appropriate programs designed to provide quality health care services for better health promotion, prevention and protection of the health status of every member of the ADNU community.

The school clinic is equipped with qualified health care professionals consisting of 2 School Physicians, 2 Dentists, 1 Administrator, 2 Nurses, and 1 Program Coordinator for Health Services. They are the School health personnel to fulfill their roles in the provision of quality, effective and efficient delivery of health care services to its clientele. The school clinic - Ateneo de Naga Higher Education Health Services Office/Infirmary is located at the Ground Floor of the Fr. Francis D. Burns SJ Building.

Contact information:

Email uhsc@gbox.adnu.edu.ph

call/text - 09509312688 Call - (054)-881-4137 loc. 2214

Office hours: Clinic 7:00 am-7:30 pm (Monday-Friday), 8:00 am-7:00 pm (Saturday)

School physician MWF schedule -8:00 am - 10:00 am T-TH schedule 10:00 am- 1:00 pm (on appointment basis)

School Health Services:

A. Medical Services

1. Annual/Periodic medical examinations for students and record assessment findings on their health records.

2. Medical Certification for all school-related activities, including pre-participation examination for athletes

3. Routine medical examination and health history taking, including current and past medical history to create recommendations and treatment plans.

4. Medical consultations on the management of acute and chronic health conditions/diseases, and treatment to avoid further complications

5. Prevention of communicable diseases, and surveillance and monitoring of any infectious disease or outbreaks of highly infectious diseases such Covid-19, and others

6. Telehealth/telemedicine of patients, when applicable (e.g. during the Covid-19 extreme lockdowns)

7. Referral system to specialists or to a health facility, such as a hospital, or to a sub - specialty clinic.

8. Proper maintenance and use of school health records


B. Dental Services

1. Annual/Periodic dental assessment through the routine oral health examination of students

2. Oral health education awareness and instruction to clients

3. Tooth extraction, a temporary filling, and management of any dental emergencies

4. Dental consultation, examination, and treatment initiated by a simple and effective procedure within the capability of the clinic, or referral and follow-up system of cases beyond the competence of the school clinic

5. Documentation of findings in their respective oral health record

C. Nursing Services

1. Health Advocacy and Health Assessment including other screening procedures

2. Supervision of the health and safety of the school

3. Clinic personnel (nurses) attend to sudden illnesses. This includes alleviation of the chief complaint, determining what the actual problem is, and managing the illness according to standard procedures and school policies.

4. Response to emergency cases, referrals and follow-ups

5. Implementation, monitoring, and evaluation of school health programs

6. Surveillance and monitoring, and prevention and control of communicable disease

7. Weekly/monthly reports

8. Documentation and data recording for the students’ health file records.

Counseling, Psychological, and Social Services:

  • The nurses render and advocate health education, counseling, emotional support,and interactions as opportunities to help and prevent the students from developing potential risk and illness.

  • Nurses collaborate with family, school administrators, and other relevant student services offices (e.g. OSA, CGC) to create an individualized plan of care and further management appropriate for the student.

  • Referral of cases for further evaluation, intervention and management.

Health Education Awareness Program:

AHEHSO provides health education awareness program and information that include the following health topics on:

  • Concepts related to health promotion and disease prevention

  • Advocacy for personal, family, and community health

  • Development of health-enhancing and risk reduction behaviors

  • Accessibility of valid health information

  • Participating in community advocacy groups

  • Discussion of other community-based special events ( COVID-19 policies and protocols)

  • Other essential topics of importance (e.g. Benefits of healthy eating, Basic first-aid, Preventing Tobacco use, etc...)

Strategies in the implementation of this program are thru the following communication platforms: webinars - hybrid lectures, fora, TV advertisements, social media-Fb page accounts, bulletin boards, flyers, etc.) about health and wellness-related issues and concerns.

School Canteen Food Services:

The University Cafeteria is at Raul Bonoan Building. There are several stalls for rent by concessionaires to provide food services to the clientele (students, employees, and visitors) ;

1. A variety of foods is being offered by the concessionaires to students and employees

2. Student-friendly/budget meals or food at an affordable price are available for their healthy options (Currently, the school canteen is not yet operational due to the pandemic)

Meanwhile, the Coco Cafe located inside the campus serves meals and snacks during school and office days.

Legitimate food delivery services are also permitted to cater to the food needs of the students and employees.

Students are encouraged to bring their own baon for lunch and snacks. They can eat at the designated areas in the Cafeteria, on the condition that they observe the minimum health standards. Talking while eating should be avoided, and sharing food/utensils is highly discouraged. Hand-washing and sanitizing of hands before and after meals should be strictly observed.

School health personnel shall endeavor to:

  • Promote and advocate healthy eating habits, a balanced diet, or pinggang Pinoy.

  • Monitor and implement health sanitation, waste management, and safety precautions in the canteen.

  • Consistently check food service staff with their appropriate attire and ensure all food attendants are required to undergo and present a medical certificate of wellness.

  • Monitors and responds effectively to any food-related emergencies which include food allergy, choking, etc.

School Healthful Environment:

There are designed programs to promote the school environment to be healthy. ADNU maintains a healthful and safe school environment which will provide a positive psychosocial climate and culture on the campus.

Health and safety policies and standards are implemented based on existing related guidelines of the IATF, CHED, DOH, and LGU.

Implementation of COVID-19 Health and Safety Standards and Protocols on Campus. (There is a separate set of guidelines in place)

School, Family and Community Linkages:

  • This emphasizes the role of the clinic to collaborate with the families, community and with other stakeholders (government and private) as an important step towards our goal of providing quality health services to the school population, particularly the students to achieve their maximum potential for better health and education in this institution.

  • Collaboration

  • Referral

D. Library

The James O’ Brien, S.J. Library, commonly referred to as University Library, is the information resource center of the Ateneo de Naga University. Its main objective is to support the instructional and research activities of the Ateneo academic community. It caters to over 6,000 students, faculty, and staff and welcomes the responsibility of serving other educational institutions in the province and the region within the limits of its resources.


With excellent and state-of-the-art services, the University Library has undoubtedly developed into one of the best academic libraries in the Bicol Region. It provides materials and tools that are adequate and necessary to support the teaching, learning, and research activities with print, electronic and online resources needed by the University’s academic community. Books, journals, electronic materials, and online resources are organized systematically, accurately, and accessible to patrons. It also provides efficient guides, like computers for the retrieval of materials, and coupled with the professional and

active role of librarians, the library has become an ideal place for teaching-learning.


The James O’Brien Library is a three-story building with air-conditioned and fully automated operations and its services. During this limited face-to-face reopening, the library operates Mondays to Saturdays from 8:00 a.m. to 5:00 p.m.


All students, faculty, and staff are entitled to full borrowing privileges. Alumni and outside researchers are also welcome to use the library. To avail of the library resources and services, every user must present their validated University Identification Card.


To know more about the library, students may visit its website, http://adnulib.adnu.edu.ph/.

1. Library Sections

a. Reference contains general and subject sources like encyclopedias, dictionaries, handbooks, manuals, bibliographies, indexes, abstracts, geographical sources, gazetteers, travel guides, directories, etc., that provide brief answers to specific queries. Materials are used on the library premises only.

b. Filipiniana houses books about the Philippines, written by Filipino and foreign authors. These are for room use only. Books with more than two copies can be loaned for overnight use starting 6 p.m. daily, to be returned the following day at 8:00 a.m.

c. Circulation refers to the servicing of the general collection of books. These may be borrowed for seven days. Users can borrow a maximum of 5 books at a time and may renew them if other users do not demand them. Users can borrow fiction books for two weeks. The library may suspend borrowing privileges due to infractions of any library rule.

d. Reserve materials are the assigned readings of Faculty for their students. They may be required books, journal articles, etc., and/ or supplemental readings. Use of reserve materi- als is limited to 2 hours only.

e. Multimedia Collection is where CD-ROMS, VHS tapes (movies and documentaries), newspapers in CD-ROM format, slides, transparencies, audiocassette tapes, and maps are located. In addition, microfilms and microfiches are also available.

f. Periodicals Section houses the library’s serials, journals, magazine collection, and similar materials. These are for room use only.

g. Special Collections Section mainly contains Dr. Manuel Abella Collections, Fr. Raul J. Bonoan, S.J. collections, Raul Roco Collection, and other rare Philippine materials.

h. University Archives Collection contains the university’s institutional, historical, administrative, and academic records. It includes faculty and student publications, rare manuscripts, photographs, and other memorabilia that reflects the unique character of the university. Access to these materials requires permission from the University Librarian.

i. Knowledge for Development Center (KDC) houses books about Social Issues, Gender Equality, Development Issues, and World Bank Publication.

j. Graduate/Undergraduate Thesis & Dissertation houses all the research and studies of all the Ateneo Students and faculty.

k. The O’Bikoliana section is a repository of books, newspapers, magazines, research, serials, songs, videos, and rare Bikol materials on various formats and diverse subjects such as religion, literature, history, arts, and culture. It is primarily concerned with acquiring and preserving print and non-print materials. O’Bikoliana is housed on the second floor of the James J. O’Brien, SJ, Library.

2. Services

a. The University Library has fully automated operations and services. Online Public Access Catalog (OPAC). Computerized Circulation Systems, Security Alarm System, Computerized Index to Philippine Periodicals Articles (CIPPA), Internet Facilities, CD-ROMS, Electronic Newspapers, and Online Resources are available.

b. The University Library website (https://adnulib.adnu.edu.ph/) is users’ online gateway to its resources and services, such as online databases, eBooks, catalog of printed collections, and library services request forms

c. ASK JAMES (Library Virtual Assistance) provides online reference assistance on the use of library information resources and services.

d. Library Online Instruction is a training/hands-on session, either online or face-to-face, on how to use information resources effectively and ethically.

e. Electronic Reserve for Books is reading materials assigned by faculty that were scanned and put on the web. These are approved documents/articles to be placed on the web and unavailable locally.

f. Document Delivery/Resource Request Online is a value-added service that provides free scanning of journal articles and book chapters of JOBL Collections.

g. Grammarly Premium Subscription. The University Library offers 750 premium subscriptions for the entire University Community. This premium access is on a subscription basis and renewable every semester. Due to limited slots, the subscription is on a first-come, first-serve only.

h. TURNITIN is a platform that promotes originality in the works that are submitted. This tool checks papers to avoid plagiarism by matching submitted papers to other publications/documents available in its repository and online.

i. The library e-Clearance facilitates clearance requests from graduating college students, Graduate School students, or those securing academic credentials from the College Registrar’s Office (CRO) without personally visiting the library.

j. Photocopying machines are available on the 2nd floor of the library.

k. Printing and scanning services are available at the Electronic Resource Center (ERC).

3. Facilities

a. Two Viewing Rooms, namely Fr. Parpan and Fr. Bautista, accommodate 50 students for viewing of Multimedia Collection. For the use of these rooms, an online reservation is required at http://libservices.adnu.edu.ph/reserve.

b. A Multi-purpose hall is a venue for training, seminars, and university activities. It can accommodate 80 participants. For the use of this hall, an online reservation is required at http://libservices.adnu.edu.ph/reserve.

c. Electronic Resource Center (ERC) offers students computer, scanning, and printing services. For class instruction use, reservation is available online. Visit the library website at http://www.adnu.edu.ph, then click the ONLINE RESERVATION tab.

d. The Video Conference facility is also available for student use. Access to this facility is granted subject to compliance with university library policy. For reservation, kindly email the office of the University Librarian at adnulibrary@gbox.adnu.edu.ph.

e. Study cubicles are available on the second floor of the library.

f. Laptop charging stations are provided on the second floor of the library.

4. Overdue Fines and Penalties

The Library imposes fines and penalties for infractions of library rules and regulations. A fine of two pesos a day is charged on each overdue circulation book, five pesos per hour for Reserve, Filipiniana, or Reference books borrowed. All borrowed books must be returned to the charging desk. Failure to do this will mean continuous charging of fines. Suspension or expulsion is the penalty for students who deliberately mark, vandalize, mutilate or deface any books or library material. Theft merits dismissal from the school.

E. Student Publication

Both general student publications like The Pillars and more-specialized publications like Kadunong, Coded, Swordbreaker, Psyche, etc. are vehicles of information and/or specialized research and/or reflection. They are likewise vehicles of student growth in thought, research and self-expression as well as in writing, literary and journalistic skills.


IMPORTANT NOTE:

Some provisions in this chapter may be revised or suspended during the pandemic. For more information, please visit the concerned office, and read the official university announcements/memoranda thru the Gbox/Email System and social media platforms.