FAQs for HUG & 18th Street Campus

PARKING: PARKING: PARKING: All staff, students and Faculty are to park in the Recommended GateWay Parking . (NORTH AND WEST LOT) The front lot will be limited to the new tenant Velocity Research, guests, visitors and HUG Clinic Patients. The handicapped spaces in front of the building entrance are reserved for any person who may need it.

Both the west and north parking areas are camera equipped and guard monitored.
Always lock your doors.
Close and lock your windows and skylights.
Do not leave anything, especially valuables ie: phones, houses, wallets etc., in sight.
Stay off technology while leaving and returning to your car. Use the buddy system if walking out after dark.
Be aware of your surroundings.
Both GWCC and Phoenix Police make regular patrols of the campus.

DRESS CODE: Dress Code is Business Casual. No shorts, no open-toed shoes, no T-shirts.

BELONGINGS LOCKERS AND CUBBIES: Lockers and Cubbies are available to house your items during clinical. HUG clinic is not responsible for items lost or damaged during the clinical time.

*Refrigerators can be used for lunches but please note each Monday Refrigerators are emptied and cleaned

LOST AND FOUND: If you have lost an item please contact us at HUG@gatewaycc.edu. Provide the item and description and we will keep an eye out. If the item is received we will let you know when is the best time to retrieve the item.

STUDENT SERVICES KIOSK: In room 132 there is a kiosk available for students to use on the bottom floor of the building. The kiosk connects our students to many types of services while in a private setting. The room is generally locked however; if access is needed, the guard can all provide access.

VENDING MACHINES 2ND FLOOR: There are two (2) machines, one snacks/non-perishable food items and one drinks, located on the 2nd floor in room 231. Unfortunately, we do not have a water refilling station.

ORDERING LUNCHES: Lunch can be ordered but will NOT be accepted for food deliveries. If a student is expecting a food order, they will need to be in the building's 1st floor lobby to accept it when it arrives.

PATIENT SURVEYS: Patient feedback is extremely important. As the patients check out we ask you all as students to give a kind reminder for the patients to complete the survey if you haven’t done so yet. This will allow us to know how we are doing as a clinic and be able to correct anything if necessary.

STUDENT ISSUES & CONCERNS:

Hug Clinic is a place for students to obtain hands on experience before going out into the field. With this in mind we strive to keep a professional fun atmosphere. We would like to provide the opportunity for any feedback, issues or concerns. Please use the QR Code that will link to the student feedback form Form. This will allow you to leave your feedback in a discreet manner. We also have the option if you are more comfortable you are able to send an email with your concern to HUG@gatewaycc.edu

Student Feedback Form

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