1. What can I do if my connection is too slow for video conferencing?

If you're having trouble making a video conferencing/meeting, check your network:

Some wireless networks are inconsistent or slow. Try connecting directly to your router, if possible.

Are you sharing your network with other people? This can slow down your connection.

Try closing other applications that use the internet (especially those that might be playing music or video) and cancel any file downloads.

2. There is something’s not working with my camera, microphone or speakers for video conferencing.

If something isn't working with your camera, microphone or speakers for video conferencing, here are some things you can try.

a) Check your computer's hardware settings

Make sure that your camera and microphone are turned on.

Close any open applications that may be using your camera or microphone, such as other video-calling or chat programs.

If you're using an external camera, microphone or speakers, make sure that your computer has the correct hardware selected.

Make sure that your microphone isn't on mute.

b) Restart your browser and computer

Close your internet browser and restart your computer.

c) Check your internet connection

If your internet connection is slow, try reconnecting to your Wi-Fi network or connecting to a different network.