The New Employee Onboarding, process is a chance to start employees off on the right track – to build culture, attitudes, knowledge, and skill set right from the beginning that will support and grow the company’s business.
D, M.. Sims Creative Onboarding Programs (2011)
The Process of getting new employees oriented, integrated and delivering results as efficiently, effectively, and energetically as possible.
Onboarding is about developing the behaviors that will be the foundation of an employees long term success.
A. Vernon, 90 Days, 90 Ways (2012)
Know their purpose and values align with the organization.
Feel a vital part of an organization, and know their contribution is valuable.
Collaborate and start new projects.
Receive ongoing development and coaching to help them along their career path.
Want to positively impact the organization through their daily work.
Contribute positively to the culture!
Professionally: New Graduate Assistant Onboarding was intentionally created to aid you in your transition to Clemson. Time is designed for building relationships with your supervisor and beginning the transition into your GA role. Intentional time with your direct supervisor is provided and your conversations will begin here and scaffold further into the goals, vision, and projects in your role over the coming weeks. Your focus this week is to delve into transition materials and to start familiarizing yourself with documents, drives, and information that support your work.
Personally: Spend time settling in, unpacking and making your Clemson Home, YOUR home! Take a look at the Chamber of Commerce resources, download the my.clemson app and take a walk on campus, or make connections with your peers in physically distant ways.
Goals
Familiarize self with campus
Receive Department laptop: log in, ensure access to various drives/ data locations, Wi-Fi access
Obtain TigerOne Card and Parking Permit
Read transition material and make note of initial questions for self and supervisor
Intentional time with supervisor each day
Ask questions
Share your preferred work and communication style
Allow for information in ‘get to know you’ conversation
Set up calendar. Share calendar access with the team. Set up your signature. Begin adding your own meetings to your calendar
Coffee/Lunch with peers via zoom or physically distanced
Getting settled in your new Clemson HOME
Introduction to KRONOS Time Capture, Tiger Bridge Learning & HR Needs: GAs will gain an understanding of the time capture to system for logging hours and expectations for entry. GAs will learn how to access the Tiger Bridge Learning system and gain an understanding of the initial required training sessions and deadlines for completion.
Schedule Review: During this time Maryne will provide an overview of the first few days designed to acclimate you to campus and onboarding in your role.
Laptops and Laptop setup w/ Karl: You will receive your department provided laptop for Karl as a tool for your work. You’ll spend a few minutes with him logging in and ensuring you have access to the digital locations for your work.
Outlook Email, Calendar, and Zoom: Maryne will provide a quick orientation to these important job tools.
System Access: StarRez, Maxient, Canvas, Erez, Student Locator, Genetec, Box, Gmail, Voicemail, Intro to Tiger Training (complete VOIP): These systems and database tools are vital to your role and accessing the information you will need throughout training and the year, and Brianna will show you the ropes!
Mell Hall Tour and Introductions: As physical distance and on campus working guidelines allows, your supervisor will provide you with a visiting tour of Mell Hall and introduce you to staff you will work with there. If not in person, your supervisor will review with you key members of the Mell Hall staff and how your work connects with these staff members.
Supervisor Connection: Community Tour and Keys: Knowing the ins and outs of your community is key! A community tour by your supervisor will help you get the lay of the land and an introduction to keys and their locations.
Set Up Work Space and Voicemail: Spend a little time setting up your work space and adding your voice to the voicemail!
Supervisor Time: This time will evolve over the course of the week based on your role, reflections/questions, and conversation with your supervisor. In general, below are some of the topics:
What are you excited or nervous about in your role?
What are important things your supervisor needs to know about you?
How do you intake new information?
What are your values? Strengths?
What do you need in a healthy and positive supervisory relationship?
What does your supervisor expect from you?
Residential Communities and Campus Landmarks Tour: A physically distanced campus tour is planned - get to know where communities are located and be introduced to campus landmarks for your reference and foundation as you begin to learn more about Clemson’s campus
Supervisor Time: Keep not of questions and ideas to share with your supervisor and continue building this relationship!
Virtual Q&A: Gather on Zoom with Maryne to wrap up your day two! Bring your reflections and any questions for us to discuss.
Parking Permit and Mailbox Set up: New graduate staff will appear as temporary employees in the HR system and should plan to purchase summer a parking permit according to the temporary employee process. These permits are not available for purchase online. A parking form will be emailed to you by Dionne Holt, Personnel Coordinator. This form will need to be completed and emailed back to Tracey Morgan in the PATS office traceym@clemson.edu. ccing Dionne Holt at dcarpen@clemson.edu before you go to pick up your permit. This time has been coordinated with Tracey and your onboarding schedule to confirm a time for you to come to the PATS office as physical distancing is in place. The cost is approximately $30 and can make payment by cash or card.
You will be provided a campus mailbox located in the University Union, adjacent to the PATS office. Access to these boxes will be emailed to you directly from the post office approximately mid-July. This time is provided for you to go by and locate your mailbox.
Introduction to REM at Clemson: Eric and Drew will present this learning session where GAs will gain an understanding the key components of our curricular model. They will be able to describe theories that inform our work around student learning and discuss opportunities for working with REM this year.
Professionally: Week one of Residential Living Training was designed to allow for deeper exploration of your GA role, to begin building relationships with your team and to gain a broader perspective of roles and work on the ResLiving team. Further conversation and relationship building with peers as resources and learning partners. Intentional time with your direct supervisor is provided and your conversations will continue to scaffold into the goals vision and projects in your role. Your focus this week is to delve further into tools and skill building for the upcoming year.
Personally: Continue settling in, unpacking and making your Clemson Home, your home! Make a run to your favorite stores for the items you need, pick up a few grocery items. Consider any personal transitions you may need to make for banking, car tags/registration change of address and, voter registration. Meet up with new peers for physically distanced activities.
Goals:
Ensure you have completed your HR Tiger Training
Spend time in the transition reports, engage in conversation with your peers about their role
Consider personal needs: meetings with grad advisors, buying textbooks, laundry, medical care, shopping for home items/groceries, transitions you may need to make for banking, car tags/registration change of address and, voter registration. Plan to request any paperwork needed for proof of address, etc.
Professionally: Week two of Residential Living Training was scripted with growth in mind. You have been delving into your own role and learning about the other roles on our team. It’s a great week to start making connections in your work and thinking about partners and the ways in which your work connects to others. Reach out and connect to returning students you will be working with, set up zoom connections for the coming week, introduce yourself to partners, or ask your supervisor to help with the introduction. Step into your first project and take ownership of creating/researching/ learning about a tool or making a plan to implement something needed in the next few weeks to move forward.
Personally: Seek opportunities to connect in the community. Reach out to an organization that aligns with your passion and make plans to volunteer virtually. Consider your calendar, begin to hold time for yourself – for a short day trip, a daily walk/run to get outside, a call weekly to family/friends. You’ll find that your time fills up quickly, and this habit of reserving some time for you will help keep you balanced. Continue to meet up with new peers for physically distanced activities. Connect with other GAs in your cohort that are not yet on campus.
Goals:
Continue to take needed time to read departmental documents and transition materials - there are a lot of them! Remember, we don’t expect you to be an expert on others’ roles, but do take note of question, reflections, and ideas you have for creating synergy and support for each other.
If you have never reached out to set up meetings to meet partners, ask your supervisor for support or ideas in making authentic connections.
Read over the glossary - we have quite the alphabet soup in UH&D and in our field. Knowing the jargon will help you feel more at home and feel connected in conversation. Ask if you have questions about anything not included on the list- it’s ever evolving!
Connect in the community to a place/activity/event that feels right to you.
Professionally: Week three of Residential Living Training – what have you learned? How are you preparing to lead from your position? You have a voice at the table and we want you to share what you are working on, ask critical questions, and bring your experience to the group. You’ll be meeting with students, staff, and partners over the next weeks, how will you describe your role? What’s your strategy for building rapport and creating buy in/investment in the work you and we are doing? How will you lend your support and leverage your strengths for their goals? What do you need from your supervisor and Residential Living, as a team? Thanks for your work this first month- it’s exciting to see you shine!
Personally: Wellbeing might feel a bit like finding a unicorn with all that is happening in our nation and world right now! We encourage you to start now with some healthy habits that support your wellbeing. We own copies to lend out of the Wellbeing book if you are interested. Career, Social, Physical, Financial and Community are the five of focus in the book. Take account now of where you feel strong and weak, and set some goals. What can you plan for in the next year? We also want to note here that some of you have been with us almost a month. If there are gaps in your support, or perhaps you need a mentor/ support connection outside of your supervisor or our team, please let us know! We have great connections across campus and are happy to connect you with any of our colleagues to lend support.
Goals:
Consider the questions posed in the “Professionally” focused section above
What have you learned? Jot down a few thoughts! It might surprise you to see what you’ve been soaking up and it helps for the resume too!
Take a bit more time with the glossary
Consider the Wellbeing tenets: Career, Social, Physical, Financial and Community. Take account now of where you feel strong and weak, and set some goals. What can you plan for in the next year? And how can we support you?