About Your Bill
When is my bill due?
Bills are due by the 10th of every month. NO second notice will be sent. After the 10th of each month if your bill is not paid it will accrue a 25% penalty fee. Bills not paid by the 15th of each month are subject to disconnection and re-connect fee of $ 45.00. The past due balance and the re-connect charge must be paid in full to have services reinstated.
I have not received my bill?
If you have not received your bill by the 4th of each month please, contact our office. First Utility does not send out second notices. We will be glad to assist you.
Online Bill Payment
First Utility District of Carter County is pleased to offer an easy and convenient method to pay your water bill through our online partner Paystar - click below
ONLINE PAYMENT with Paystar * or visit pay.fudcc.org
*This is a fee based service. First Utility District of Carter County does not keep any portion of these fees. By clicking above, customers will be linked directly to Paystar
If you have any issues with Paystar click here
Payment at our office
In person, at 101 Scott Lane, Elizabethton, TN. 37643.
FUDCC offers the convenience of a drive-thru window and a night deposit. Our office accepts cash, checks, money orders and debit/credit cards (Discover, MasterCard,Visa and American Express).
Checks should be made payable to First Utility District of Carter County or FUDCC.
Payment by Mail
Customers can mail their payment to:
First Utility District of Carter County
P.O. BOX 970
Elizabethton, TN.37644
Phone Payment
Paystar 24/7 Automated phone payment 423-460-9373
PLEASE NOTE - Paystar charges a fee for this service, of which we retain no part
Credit/Debit Card Service Fee rate for bills below $5000 $0.75 cents + 2.85% of printed bill total
ACH/eCheck Service Fee rate $0.75 cents
Automatic Bank Draft Payment
FUDCC does not charge a fee for this service. To sign-up or change bank account information. Please contact our office at (423)- 474-2154 or stop by and we will be glad to assist you.