IT Infrastructure Management
interfacing between application teams and (outsourced) infrastructure services
My Capabilities
Technical Know-How
Hardware Know-How
Operating Systems
Data communication
Middleware Layer
Database
Programming languages
IT security Software
Operations Know-How
24x7 vs. 8x5 (especially with vendors)
Cross vendor operations
IT compliance assurance
Disaster Recovery (testing)
Patch Management assurance
ID administration and revalidation
Strategic Know-How
Technology Road Map
Vendor request management
Vendor risk management vs. operational risk management
My Proposition
Especially in outsourcing, but not limited to this, I offer the function to enable the bi-directional communication between production aka delivery teams and governance, compliance teams with the option to extend this to enable IT-Security related requirement- and status communication.