Frequently Asked Questions
We will add questions and responses as they arise.
General Information
Which platforms are availble to EMSB staff and students?
The EMSB officially has two platforms teachers and students can use.
Microsoft Teams, Office365
GSuite for Education
Which tools should I use when communicating online with my students?
At the EMSB, we have access to:
GSuite for Education including: Meet, Classroom, Docs, Slides, Forms, and Sheets, etc.
Teams and Office365 tools
Please use the platform chosen by your school.
Google Tools
My student's Internet (bandwidth) is slow, what can they do?
It is possible to change how many "videos" (people on camera) a Meet participant can see. This will alleviate the required Internet connection for the participant who is experiencing lagging or other connection issue.
See this short screen capture to see how they can do this.
Students have completed their work, but it shows as missing for the teacher.
Students need to make sure they Turn In their assignments, when they are done. You can see student work that is not yet "turned in". Students will be able to edit their work until it is turned in. Until they turn in their assignment, it will show as missing for the teacher. For more information, see this link.
How to have a successful, and secure Meet session?
Always use the Google Classroom generated Meet Link.
Turn off "Quick Access" once you start your Meet session, under host control. This will prevent all other EMSB users (staff and students) to join automatically. This will prevent all other EMSB users (staff and students) to join automatically. Therefore, the EMSB users that are not signed up in your Google Classroom will have to "ask to join" the meeting. When someone asks to join, the teacher will be able to allow or deny access. For more information on how to turn off quick access, please take a look at this short clip.
Turn off Let everyone Share their Screen under host control (same place you found Quick Access") unless you want students to share their screen.
Make sure students use their EMSB username and password. If they need to "ask to join" and they are a part of your classroom, that means they are signed in with a personal account. Ask your students to sign in to Chrome/Google with their EMSB username and password.
Do not admit non-members of your class. If you want to have a guest join your session, add them using the in-meeting add people +invite option and enter their email address there. *A Google account is required to join a Meet.
If you have other teachers assigned to your Classroom, you made need to reset the Classroom Meet Link for them to have access as co-host.
For more details, please see this Creating a Meet Slide.
Office365 and Teams
Can we create "Breakout Rooms" for team work?
How can I make sure a recorded Teams session is only available to my group?
A recorded session in Teams can be private or made available to everyone in your organization. Our organization includes everyone at EMSB, staff and students.
Please always make sure you have parental permission before recording a session with students. Also, once it is recorded, it should only be made available to that group of students.
For more information, please see Video permission in Stream
Also, note that to make sure it is private to begin with, creating a meeting has different settings than a live event. By default, a live event will be share with all members of your organization. You will need to change that manually as you set it up.
How to assign roles to each participant to determine who can do what in a Teams meeting?
You are the meeting organizer. If you want to limit what your students can do within a Teams meeting, please make sure their role is set to attendee. They will be able to speak and chat, but will not be able to control any other features.
If you are co-teaching, you will want to set the co-teacher to presenter, a presenter has the same control features as the organizer.
Please take a look at this page for a full list of Roles in a Teams Meeting.
Technical Information
How can my students have access to their username and password?
Parents need to make the request for their child's account by following the procedures explained on this document.
How can I help my students manage their undesired mail?
From this article: Block or Allow (junk mail setting) you can have the steps to creating a Safe Senders and Recipients list, and how to managed Blocked Senders.