FAQ

Check the PDC; it may have already been fixed as links are something that I (Catrina) am attempting to fix as they come in through the error report form. 

• It will be important to continue to reach out to students regularly (even if you think they can’t catch up). I (Catrina) often pick one day a week where I check on student progress and reach out to those who haven’t been active in the last week. Please be flexible when students ask to complete late work. The synchronous alternative activities should help here. Students will be able to make up the work from Live Online sessions. You might want to be prepared to identify the “must do” activities or top activities for learning. We know that everything we want students to do is important, but when students are overwhelmed they often need our help in figuring out which activities are paramount to their learning.

• If students reach out for additional support, you can refer them to one of these resources: 

  • Virtual Support Services : http://studentsuccess.arizona.edu/resources 

  • SOS : https://sos.arizona.edu 

  • Student Emergency Fund: https://uarizona.co1.qualtrics.com/jfe/form/SV_1TA1XvxC1kgrN1b 

  • Think Tank’s current resources (this is a link to the flyer recently sent out by Amy Kimme Hea)

• If you’re concerned about the wellbeing of a student, you can submit a Care Report with the Dean of Students: https://deanofstudents.arizona.edu/support/concerned-about-student Someone from the DOS will check in with the student and provide support and options to handle their situation. If you are uncertain if a care report is appropriate, you also can call the DOS office: (520) 621-7057.

• This DOS emergency guide also has useful information and contact numbers.

If we make videos for our classes, we should caption them. For those of us who have been teaching online for a while, this used to be an OVERWHELMING thing, but auto-captioning tools have become infinitely easier to use!

General UA statement on captioning: https://itaccessibility.arizona.edu/captioning

UA Resources on captioning: https://itaccessibility.arizona.edu/content/create-captions

With all of these options, you’ll need to review your captions to edit them. They are not perfect (when I have a cold, Screencast-o-matic thinks that “rhetorical analysis” is “rhetorical crack” so please be sure to check!)

Some general, low-tech guidelines for keeping accessibility at the forefront while keeping the technology learning curve low: The instructor writes a script and reads from it as they record, then attach that to the D2L section where the video will be. Ideally, videos need not be more than 3-5 minutes. During the recording, talking through detailed text (with not a lot of visuals) Powerpoint slides is encouraged, since the slides can also serve as a script. 

Captioning w/Otter.ai: You can upload audio or video. They also have a wonderful app to record and caption audio. 

Captioning w/Zoom

Captioning w/Panopto

• PDF instructions for captioning

• Video Instructions for captioning

• General Panopto support: https://oia.arizona.edu/content/22

Captioning w/Screencast-o-matic

• You have to purchase the upgrade ($18.00 year)

• Once you’ve recorded the video, click the “edit” option

• Then in the right hand menu click “captions”

• Choose “speech to text” (the first time you’ll have to select the language)

Captioning with YouTube: https://support.google.com/youtube/answer/2734796?hl=en 

•  This is different from just letting student hit the CC button. This prompts you to add your own captions. Relying on the auto-CC in the YouTube player is not compliant with the DRC policies.

Want to challenge yourself, consider enrolling in Adobe Education Exchange’s “Explainer Videos” online course: https://edex.adobe.com/pd/course/explainer-video

Technically, if you’re using Google Slides, you can turn on the CC, but these are not editable captions. While they’re pretty accurate, it’s not recommended for pre-recorded videos unless you have to because you can’t fix errors (which causes you to run into the same problems as the auto-CC in YouTube, though Slides is much more accurate). 

• Pulling PDC into Live Sessions (this document is set for comments if you have questions or want to make your own suggestions)

• Pushing Live Online to PDC (this document is set for comments if you have questions or want to make your own suggestions)

• Running Live Online Sessions

AZ Online student can’t use CAPS for services, though they are free to reach out and CAPS can give them direction.

However, there is a FREE service that AZOnline students can use to get up to 6 counseling sessions with a counselor in their home area.  The student will call the 800# and let them know they are a AZOnline student and they need to work with a counselor and want to utilize the service.

Student Wellness  1-833-251-9941

New Resource for our ONLINE students. You can speak with a licensed counselor and receive a referral (where you live) for continuing counseling sessions.  There is no cost to call and for several sessions.

Excelling in college begins with taking care of yourself and loved ones. Through the Student Wellness Program you get FREE access to mental health counseling by licensed counselors and other wellness services that can be accessed from anywhere!

Campus Health for UA Online Students -  A hub for all of our web-based health information, resources, and more. 

https://health.arizona.edu/ua-online-students

Mental Health Resources

• WellTrack: interactive, self-help therapy (access code: UACAPS)