Questionnaires and surveys consist of a set of formally prepared questions that seek information about a person’s knowledge, beliefs, feelings, opinions, likes or dislikes.
Questionnaires are completed by the respondents themselves
Surveys are filled in by the researcher after they ask the respondent questions
Both of these research methods often create quantitative data that can be represented in a numerical form and presented using graphs or tables with statistics or percentages.
When developing questionnaires it is important to include questions that;
Are easy to understand
Use clear, simple language
Ask only one question at a time
Are listed in a logical order
It is also important to begin with easy questions to put people at ease.
Closed questions only allow a limited range of responses. They are often easier to collate and interpret. Questions can often use either;
Check box
Frequency or Likert-scale (always/sometimes/never)
Attitudinal scale (strongly agree through to strongly disagree)
Open-ended questions provide the opportunity for people to respond without any guidance by the researcher. A line or a space is provided on the questionnaire for the respondent to write their answer.
EG: Why are informal support networks important to your family?
Activity:
You have researched the demographics of your community using Census data from the Australian Bureau of Statistics (ABS). In this activity, you need to construct 10 questions that could be used to collect data on the demographics of your community.
You will need a mixture of open and closed questions that will collect data about;
People (i.e. age, gender)
Ancestry
Country of birth
Religion
Employment
Dwelling structure
Family composition
When you create a questionnaire it is important that you give your questionnaire a title eg: Demographics of our local community and also have a 'blurb' about what the information is being used for. An example of this is below;
My name is Adrian James and I am conducting research as part of my Community and Family Studies (CAFS) course on the topic ‘What are the impacts of home schooling on children’s development and wellbeing?’ By completing this questionnaire you will assist me in this research. The questionnaires are confidential and you will remain anonymous at all times. Your responses will not be shared with anyone else and will be destroyed at the completion of this study. Thank you for your participation.
Activity:
Using google forms you are to develop your questionnaire using the demographic questions you constructed in the previous activity. Use the tools on google forms to have a variety of open and closed questions. Utilise the multiple choice, checkbox, dropdown and linear scale 'closed question' options as well as the short answer or paragraph options for your 'open questions'.
You need to gather at least 20 responses to your questionnaire. You may do this by posting your google form on yours or your parents social media account or by emailing the form to people.
Data that is collected in numerical form can be counted and then presented in;
graphs - bar, line, column or pie
tables with statistics and percentages
Firstly, the data needs to be collated or tallied. It then can be converted into percentages so that valid comparisons can be made. Tallying can be done either with a simple table being drawn up or by using a spreadsheet program such as excel.
Tables include both written and numerical information. They should be neat and accurate so that they can be interpreted easily. Use concise titles and headings.
Tallying sheet
Tables
Graphs provide a visual form of presentation. They need to be clear and easy to read, with appropriate labels and titles. The horizontal axis (x) runs from left to right and the vertical axis (y) runs from top to bottom.
Bar and column graphs compare items or show changes in variables over time
Line graphs show trends or changes in data over a period of time
Pie graph shows the relationship or proportion of parts to the whole issue
Types of graphs
Activity:
Using the data you collected from your questionnaire on the demographics of the community, tally your results in your notes for each of your ten questions.
Once you have completed your tallying, determine how you would present your results for each of your questions. Would you use a graph or a table? If you are using a graph, what type of graph would you use? (Write this next to your tallying sheet)
Select three of your questions and present your results (in table or graph form)
ADVANTAGES
Questions can be designed to collect both quantitative and qualitative data
It is quick to distribute to respondents
Data can be collected from a large group of people in a reasonable timeframe
Questions are completed by respondent and avoid interview bias
Respondents have time to consider their responses at a convenient time and in private
A written record of data is easy to access
Closed questions are easy to tally and present statistically
Quantitative data is easy to interpret
Each respondent is given an equal opportunity to respond to each question, providing greater reliability
DISADVANTAGES
Questions may be misinterpreted and cannot be explained to the respondent
It requires respondents to have satisfactory literacy skills
The amount of information collected can be limited
It is time consuming to design questions and present them neatly
If there are too many questions or too many details required, respondents may not participate or complete the questionnaire
Missing responses to questions that the respondents do not understand can create bias
The researcher has to wait for responses to be returned
There is the possibility of low-response rate due to failure to complete and return the questionnaire
Qualitative data may be difficult to compare