Financial Support

If you have concerns regarding finances relating to school needs, please contact the school to inquire about support. 

For general financial aid and support services, have a look at the resources on this page. 

Find an Emergency Relief service provider near you through the
DSS Service Directory.  

Family Tax Benefit

Family Tax Benefit (FTB) is a payment that helps eligible families with the cost of raising children (dependent child or full time secondary student aged 16 to 19 years who is not receving a pension, payment or benefit like Youth Allowance).

The factsheet about Family Tax Benefit provides information about eligibility, residence requirements, claiming online and the balancing process.

It is available in 16 languages: Arabic, Assyrian, Burmese, Chaldean, Chinese (Simplified), Dari, Hazaragi, Karen, Khmer, Korean, Persian (Farsi), Punjabi, Russian, Turkish, Ukrainian and Vietnamese. You can access the factsheet HERE.

Financial Assistance |  The Salvation Army 

Financial problems can affect anyone at anytime. If you are experiencing a sudden crisis and need financial assistance, the Salvos can help.


Call our Salvos Phone Assistance Line team in your state who will listen to the issues you’re facing and provide you with support options, including financial coaching / counselling and No Interest Loan Schemes (NILs). More information HERE.

No Interest Loans (NILs)  |  Good Shephard

For essential goods & services including: household items, (fridge, TV, washing machine + more), furniture, education essentials, laptops & dvices, car repairs & dental expenses.

Borrow up to $1500. Pay back what you borrow. No fees. More information HERE.

Energy Accounts Payment Assistance (EAPA) vouchers

Find out where to get EAPA vouchers, which help people who are having trouble paying their home electricity and/or gas bill because of a crisis or emergency situation.

The Energy Accounts Payment Assistance (EAPA) Scheme provides energy vouchers to eligible residential energy customers experiencing a short term financial crisis or emergency, such as unexpected medical bills, or reduced income due to COVID-19, that leaves you unable to pay your current residential energy bill(s) (in part or in full). Applicants are assessed by an EAPA Provider to determine eligibility and vouchers are sent directly to the eligible customer's energy account. More information HERE.

Helplines

You might feel overwhelmed, but you have options and there are steps you can take yourself. But if you feel you need a bit more guidance or need help quickly, simply call us (1800 007 007)