This course is designed as the starting point for a career in IT support. Completing this course will also help you acquire the knowledge and skills to set up and use a home computer securely, keep it in good working order, and provide informal support for PCs and simple computer networks to your colleagues in a small business. It's aimed at those considering a career in IT and computer-related fields. We assume that you don't know much about how computers or software work, or maybe even how to use them, so there are no special prerequisites to start.
This course will help to prepare you for the exam to become ITF+ certified!
Introduction the the Personal Computer - Spec out your own computer
Set up a computer workstation and use basic software applications.
Explain the functions and types of devices used within a computer system.
Apply basic computer maintenance and support principles.
Describe some principles of software and database development.
Laptops and Mobile Devices (iphone, Android)
Configure computers and mobile devices to connect to home networks and to the Internet.
Identify security issues affecting the use of computers and networks.