Fulfillment Operations Manager (Newton, MA & Belmont, MA)

Job Description:

We are seeking a self-propelled, detail-oriented, and personable team member as a Fulfillment Operations Manager to specialize in managing the fulfillment and shipping of online orders and assisting with in-store operations.

Compensation: Competitive hourly and benefits, paid vacation, health insurance (full-time)

Employment type: full-time

Location: Newton Lower Falls

This is a full-time position that includes weekends. Compensation will be hourly and there is a strong potential for growth.


Primary Responsibilities:

  • RECEIVING: Receiving product shipments, pricing and stocking products

  • SHIPPING: Picking, packing, and labeling customer orders for shipment

  • INVENTORY: Assisting with maintaining accurate inventory


Secondary Responsibilities:

  • CUSTOMER SERVICE: Providing excellent customer service in-store and over the phone, completing customer sales in-store and over the phone

  • ORGANIZING: Assisting in organizing the store and setting up in-store features, events, and promotions


Desired Skills

  • Ability to work with computerized inventory management systems

  • Excellent organizational skills

  • Ability to "wear many hats" and adapt to multiple changing duties

  • Self-motivated and able to work independently, as well as collaborate in a team

  • Ability to work in a fast-paced environment

  • Interest in decor, design, and home entertaining

  • Inventory management

  • Receiving and unpacking merchandise

  • Required to have the ability to lift and move heavy objects

  • Ability to connect with customers and provide great customer service


Company Description:

Since 2004 our collection of outdoor furniture and tableware has grown to include many great brands from throughout the United States and Europe. At Didriks, we want to delight our customers and provide them with a unique choice of superbly designed products, all built to last and inspire pride of ownership. Our e-commerce site, Didriks.com, along with our two brick-and-mortar locations in Belmont and Newton service customers throughout the United States.

We'd love for you to browse our website and blog before applying: didriks.com Please submit your resume along with a cover letter describing your interest in and qualifications for this position. We look forward to hearing from you!