This phase ensures that employees receive continuous guidance and support while carrying out their performance commitments. The rater regularly tracks and documents the ratee’s progress, accomplishments, challenges, and significant performance-related incidents.

When performance gaps or opportunities for improvement are identified, the rater and ratee conduct a conference, agree on appropriate interventions, and prepare an action plan. Coaching, mentoring, constructive feedback, and follow-up meetings are provided to help the ratee address difficulties and improve job performance.

Through continuous monitoring and coaching, concerns are addressed promptly, employee capabilities are strengthened, and the achievement of committed objectives and targets is kept on track.

This phase determines the extent to which the ratee has achieved the objectives and targets committed at the beginning of the performance cycle. The rater assesses the employee’s actual accomplishments against the Key Result Areas, objectives, and performance indicators reflected in the OPCRF or IPCRF.

The rater and ratee review supporting evidence, discuss the assessment results, and agree on the appropriate performance rating. The completed OPCRF/IPCRF and required performance reports are then submitted for review and approval.

Through an objective and evidence-based evaluation, this phase promotes fairness, transparency, accountability, and accurate recognition of employee performance.

This phase uses performance evaluation results to recognize outstanding accomplishments and identify opportunities for employee growth. The rater and ratee discuss the employee’s strengths, competency gaps, and development needs based on the approved OPCRF/IPCRF and actual performance.

Individual development plans are prepared and submitted to guide appropriate interventions, such as training, coaching, mentoring, and other professional development activities. Qualified employees may also be identified, screened, and evaluated as potential nominees for PRAISE awards and other recognition programs.

Through this phase, excellent performance is recognized, employee capabilities are continuously strengthened, and professional development is aligned with individual and organizational needs.