Faculty professional learning and development promotes responsibility for continuous, career-long growth through theory, research, and professional collaboration with peers and colleagues. Faculty development also connects faculty across disciplines and career stages, creating a pedagogical community and opportunity for creative innovation. Through our strategic planning process, Central Piedmont recognized we needed to be more intentional about supporting faculty in being their best in the classroom. In 2019, by request from the president’s office and College Cabinet, and under the purview of our student success leadership team, the Teaching and Learning Excellence [Action] Team began its work and research for establishing and sustaining a Center for Teaching and Learning Excellence – a place where faculty learning, collaboration, and innovation contribute to being champions of students, catalysts for opportunity, and exceptional providers of learning experiences that transform lives and strengthen our community. Visit the Parr CTLE (login required) site to learn more.

Thanks to a generous gift from Wilton and Mary Parr, our Center for Teaching and Learning Excellence opened its virtual doors on Monday, August 3, 2020. Because of COVID-19, the Parr Center had a virtual opening, but the excitement and enthusiasm for this valuable resource was not diminished by the pandemic. The Parr Center’s team worked diligently in 2020 to establish programming, resources, and services to ensure the newly established Parr Center is regarded as a hub for pedagogical innovation and a solid anchor for well-designed and intentional faculty development opportunities in support of student success.

The Parr CTLE aligns all learning opportunities to our Faculty Competencies, also referred to as the Teaching Excellence Framework. The Faculty Competencies explain each faculty competency and its associated description, indicator(s), and Central Piedmont value(s). Faculty are encouraged to refer to the Faculty Competencies to guide their classroom instruction, complete their annual self-assessment for their Individual Development Plan (IDP), and in professional development planning and engagement.

Watermark is Central Piedmont’s new digital student success tool. Watermark will provide new, robust capabilities that will replace several older tools. All of this should ultimately make our work more efficient and effective, saving time by automating tasks and, therefore, making more time for us to help our students. Watermark offers new capabilities that will

• • Allow students to easily schedule meetings with their Navigator, Advisor, counselors, and others.

  • Enable success coaching by tracking student progress in real-time.

  • Act as a tool for communicating to and reporting on students.

  • Allow the college to create tags for filtering and reporting.

  • Provides dashboards to create custom, on-demand reports.

Learn more about Watermark, including the self-paced Watermark Basics self-paced course online on the Technology and Tools page (login required). For related training, visit the Parr CTLE Events page (login required) for upcoming sessions and opportunities.

Brightspace is a cloud-based Learning Management System (LMS) built by educators, for educators, that works on any device. Brightspace is used for all online portions of courses taught at Central Piedmont. It is a service hosted by a company called D2L. It’s secure, worry-free technology that puts customers first — allowing you to create engaging courses within your existing technology to fit your unique needs. With Brightspace, you can easily set up individualized learning paths for your students, keep them on track with automated nudges, provide them with personalized feedback and increase their engagement through gamification, social tools, video, and other powerful features.

Visit the Brightspace Reference Site for quick guides, videos, training opportunities, self-paced courses, and more! For related training, visit the Parr CTLE Events page (login required) for upcoming sessions and opportunities.

Additional ITS resources for Brightspace can be found on the internal Brightspace site (login required).

The Central Piedmont Cloud allows students, faculty, and staff to securely access the campus internet network, classroom software, employee tools, and other Central Piedmont-licensed applications from your personal device from anywhere you have an internet connection, whether you are on campus or off campus.

The Cloud is a virtual desktop from which you access your applications as you would were you using an on-campus device. The Cloud allows you to use your devices to teach, work, complete school work, assignments, or tests while in class or remotely. Cloud applications are provided by Citrix and is hosted on our campus servers.

Existing computer classrooms and labs are not going away. If a given course will use the Central Piedmont Cloud, the instructor or the course information will inform students of this fact.

Learn how to get started with the Cloud or access the Cloud online (login required).

We all sometimes have trouble coming up with and remembering secure passwords. Duo is a multi-factor authentication app that helps make your account more secure by making it more difficult for anyone but you to access it, even if they have guessed your unique, random, secret password ("Winter2020!"). Duo sends a notification to your device (such as your smartphone) to confirm your identity after you enter your username and password. Duo is currently only available to employees and is a required security tool.

Learn more about Duo, how to set it up, and how to use it by visiting the ITS Duo page.

The standard email signature was created and adopted by Cabinet as part of our Service Excellence Standards. Central Piedmont faculty and staff should use the email signature format, as outlined on this page, on all e-communications.

For additional information on email signature guidelines and setup, visit the Email Signature portion of the website.

As a Central Piedmont faculty, staff, or student, you have a college Google apps account. Google apps let you keep all your work in one place, view different file formats without buying extra software, access your files from anywhere with an internet connection, collaborate on documents, and more.

Access Google Drive

• Go to drive.google.com.

• Enter your Central Piedmont email address.

• Login with your Central Piedmont username and password.

For additional information on printing and printer locations, visit the Information Technology Services Google website.

Information Technology Services (ITS) is committed to providing the college community with the highest possible quality of service through the implementation, advancement, and support of technology.

We provide support for departmental and site-licensed applications, as well as those developed in-house. We also provide training and support of college-wide programs. We also provide consultation services to help you determine technology solutions appropriate for your needs.

Faculty and staff, visit the ITS intranet site (Central Piedmont login required) for more ITS info. Additional ITS information can be found on the Information Technology Services website.

For ITS resources for students, please visit the ITS for Students page. For information about the college's public website, visit the about the public website (cpcc.edu) page.

ITS Service Desk

The ITS Service Desk provides a single point of contact for faculty, staff, and students requesting technology related services or support. Contact the Service Desk at 704.330.5000 or email the Service Desk at servicedesk@cpcc.edu.

• • Support of college-licensed applications

  • New account and account change requests

  • Hardware upgrade and repair of college-owned devices

  • Telephone system support

  • Installation of hardware and software

  • Technology consultation services

  • New equipment requests

Panopto lets you easily record and deliver various components of a presentation or lesson. With Panopto, you can record a lecture or presentation to share out later, or create tutorial videos. The application will record your screen and play audio, PowerPoint presentations, and software applications that you are using in real time. It also serves as Central Piedmont's standard multimedia repository for all online video.

Panopto allows you to record a video right on your smartphone, laptop, or tablet and upload it directly to your Panopto account. You can also record sessions on your desktop or laptop computer. These sessions can be delivered at a specific date, or made available immediately after processing. Allow one to two hours for processing; times may vary based on use.

Employees: unsure which tool to use? Compare Webex tools, Panopto, and Jabber.

For additional information on using and accessing Panopto, visit the Information Technology Services Panopto website.

For related training, visit the Parr CTLE Events page (login required) for upcoming sessions and opportunities.

Print Anywhere is the current Central Piedmont print management system that allows users to manage their print quota, print to any Central Piedmont-managed printer, and allows for accurate reporting of college printing. Contact the ITS Service Desk for printing technical support, including paper jams, printer errors, low toner, and issues with the Print Anywhere system.

If you need help printing something, please contact the ITS Service Desk. The Service Desk will then route your request to Campus Printing. Google Cloud print isn't currently supported, but anyone without full driver functionality using a computer such as a Chromebook can use My Print Center or submit their job via email submission.

Your print quota will be managed by your department's liaison. If you're running low on quota please contact your department liaison to request more print quota. You can check your print quota at any pay for print printer or by logging into My Print Center.

For additional information on printing and printer locations, visit the Information Technology Services Printing website.

A quality student experience begins with a quality course. The purpose of this document is to provide faculty guidance regarding course elements and design essentials for student success in the online environment. The RCE applies to all courses with an online component. These elements provide a foundation for course quality metrics; however, this list should not be considered all inclusive. Specifically, these required course elements ensure:

• • • Effective, practical, and sensible structure and organization for students

    • User-friendly interface accessible by all learners

    • Strategies and activities for student mastery of learning outcomes and understanding of progress

    • Student recognition of institutional and division supports for success

Required Course Elements Course Starter Package

Faculty should download and use the Required Course Elements Course Starter Package for Brightspace. The elements and placeholders in this model provide a foundation for course quality metrics. This starter package should in no way be considered all inclusive.

To learn more about the RCE and download the starter Course Starter Package for Brightspace, please review the related documentation.

The college provides a number of venues for both faculty and students to experience the cutting edge in technology. ITS is committed to providing state-of-the-art facilities and the support to utilize those facilities.

The following are the varying technology-enhanced facilities and technology available within those facilities at the college.

Smart Classrooms

Smart Classrooms, which are specially-equipped rooms located throughout Central Piedmont's campuses, enable faculty and staff to incorporate multimedia and internet content into their lectures. Each Smart Classroom has a smart podium equipped with a networked computer, DVD/VCR player, and a ceiling-mounted data projector.

Part-Time Faculty Touchdown Stations

• Cato Campus, Main Building, Room 204 (2 stations)

• Central Campus, Belk Building, Room 3121 (3 stations)

• Central Campus, Sloan-Morgan Building, Room 120 (7 stations)

• Central Campus, Sloan-Morgan Building, Room 223 (4 stations)

• Central Campus, IT Building, Room 4100 (5 stations)

• Central Campus, Overcash Building, Room 242 (4 stations)

• Central Campus, Overcash Building, Room 249 (2 stations)

• Central Campus, Overcash Building, Room 341 (9 stations)

• Harris Campus, Harris I Building, Room 2226 (8 stations)

• Levine Campus, Levine II Building, Room 2460 (9 stations)

• Levine Campus, Levine II Building, Room 3400 (16 stations)

• Levine Campus, Levine II Building, Room 3460 (12 stations)

• Merancas Campus, Claytor Building, Room 1114 (8 stations)

• Merancas Campus, Criminal Justice Building, Room 113 (3 stations)

For additional information on classroom technology and smart room locations, visit the Information Technology Services Technology-Enhanced Facilities website.

Webex makes it easy for you to meet and collaborate online. Webex tools are great solutions for situations when you need to collaborate remotely, or when you are on campus but need to collaborate with others who are not on campus.

Employees: unsure which tool to use? Compare Webex tools, Panopto, and Jabber.

You can use Webex Meetings to hold program information sessions, workshops, classes, or meet with your colleagues online. You can also use Webex Events and Webex Trainings. In a Webex Meeting, you can collaborate and share ideas using audio, video, and other digital content, such as sharing your screen, a whiteboard tool, specific documents, and other applications. Any Central Piedmont employee can host a meeting that can be attended by students, colleagues, and members of the community; students are not able to schedule Webex Meetings. Webex works over the web and on most mobile devices using the Webex app.

To learn more about Webex visit the ITS Web Conferencing and Chat in Webex page.