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How can I set my availability in my calendar?
How can I set my availability in my calendar?
A video is better than 1000 words, watch how to update your calendar accordingly:
Important Notes:
You have to unblock blocks of at least 1h30 straight in order for customers to be able to book an appointment.
Each appointment blocks 60 min of Repair time.The minimum booking notice is 12 hours.
⚠️ When you create full-day(s) events 'Marked as' 'free' is the default. You need to manually change these to 'Busy'.
Avoid conflicts due to double bookings:
In case you have another calendar with appointments (another personal/professional calendar); we advise you to connect the calendars to cumulate their constraints. The events from your other calendars should thus be shown in your Cowboy Gmail account, to make sure those spots are blocked as unavailable (to prevent customers from booking during those time slots).
And then?
And then?
Customers can now book appointments with you (if we've already set your profile live on our side). Congrats 🎉
That's it, a customer booked 😱
That's it, a customer booked 😱
Click here to read about our repair flow and Customer Contact Preparation.
You will also find all repair tutorials and plenty of useful information under the 'Guidelines/Flows' section.
🍀 Welcome aboard and good luck with your first interventions 🤞
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