💰 Fees

📣 UPDATE August 2024:
The information on this site may be OUTDATED because we have migrated all of our content to Trainual, our NEW Knowledge & Training Platform.

Please contact us via email (aftersales.partners@cowboy.com) if you need access to this new platform.

Repair Fees

You are remunerated per task, with a minimum fee of 20€ per intervention.

You also have the possibility to charge us extra fees in case the repair gets more complicated than anticipated. To do this, you can simply indicate how complex/how long it was in the CMS Follow-up form: you'll be remunerated €20/€40/€60 extra depending on the degree of complexity.

Repair Fees - 2023.pdf

Invoicing

As statement in your contract: "3.3 Payment of Fees will be made on a monthly basis against submission of an invoice. Cowboy Partner will invoice the Fees to Cowboy on or before every fifteenth calendar day of the month for the Services performed during the immediately preceding month."

Please send your corresponding invoice by the end of the month and no later than 2 months after this email. Invoices for activities dating back from more than 2 months will only be accepted in exceptional circumstances. They require additional checks and we will only process them infrequently. This means your payment can be delayed by several months.

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