More information about recipe edits:
If we do a great job in the first place we don’t need many edits. Making edits is more complicated than it seems as the information is online and also printed. In fact, there is no perfect time in the week to change an item that is live (WoW) so we aim to minimize edits. We separate these into two categories, ingredient changes and everything else. Long story short, ingredient changes are much more involved than the rest.
How do I request an edit?
Nothing has changed, there is still a form you fill out and we’ll investigate/make the edit and let you know. Do not use parsley for requesting edits (apologies for any confusion there). General edits outside of ingredients changes will be made swiftly.
Ingredient Change
Changing ingredients is where we need to be most careful. Several times I can recall someone from CU operations telling me we need to edit a recipe because the chef wanted to change the ingredients and already has. **Requesting is okay, and changing is okay via the process but changing on a whim or doing it before we have a chance to update allergen, purchase, cost, labeling, and merchandising data cannot happen. The recipe data is the source of truth for all systems (CU and Chefs) to follow.
Want to change Hanger Steak with Summer Beans to Hanger Steak with Butternut Squash? Great, that is going to be considered a NEW MENU ITEM so submit a concept approval form with that note and we’ll get it done.
Changes to sub-recipes and smaller build recipe variations (e.g. cilantro or no cilantro as a garnish) we aim to not make changes like these but of course, can. It’s important to know the dish is great by the time we get through the photo stage in the item onboarding process. This is a bandwidth issue for us to make these changes all the time.
We may need photos so expect anywhere from 2-4 weeks to execute ingredient changes.