Embedded Files
COME TO THE MEDIA CENTER TO GET HELP WITH ANY CHROMEBOOK ISSUES.
Thank you for visiting the North Mecklenburg High School Help Desk. Our goal is to provide quick and knowledgeable support to answer all of your technology questions. The In-Person Help Desk is located in the back of the Media Center and is available any day that the school is open during school hours.
NEED HELP? SEE THE DIFFERENT OPTIONS BELOW.
We are currently providing support in the Media Center.
We recommend selecting the FREQUENT ISSUES button before coming to the Help Desk or submitting a Help Desk ticket. If your issue isn't listed either come to the In-Person Help Desk or email the Help Desk at malcolma.hamilton@cms.k12.nc.us
STUDENT ACCOUNT INFORMATION
Launchpad
Username - StudentID
Password - Default - PwYYYYMMDDCMS (year, month, day)
Used for - logging in to CMS Chromebook, Google Drive, Student Email, Canvas
CMS Account (CMS Laptop/Desktop - Windows)
Username - StudentID
Password - Same as your Chromebook/Launchpad
Used for - logging into a CMS desktop computer
NCEdCloud
Username - StudentID
Password - User Created
Used for - PowerSchool, Canvas, other single-sign on applications in CMS
Need a reset? Reach out to Mr. Hamilton
CHROMEBOOK LOGIN AT HOME
Follow the directions below to login to your device from home.
Connect to your home wi-fi
Log in to the Chromebook like you do at school -
user name: studentID
password: User created - first time is PwYYYYMMDDCMS
Open a new tab in Google Chrome as if you are going to a website
When you attempt to open that tab or go to a website, you will encounter the CMS filtering process and must sign in with these specific details:
Type in your user name: StudentID@student.cms.k12.nc.us
Now you are ready to use the Chromebook at home
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