Financial Assistance Resources

Note: Accessibility to these resources will be contingent on the decisions and practices related to closures of each individual agency 

North Carolina 2-1-1

NC 2-1-1 is an information and referral service provided by United Way of North Carolina. Families and individuals can call to obtain free and confidential information on resources within their community. 

 Still need help? Dial 2-1-1 or 1-888-892-1192 to speak to a call specialist 24/7/365. 

Text COVIDNC to 898-211 for updates on COVID-19 response and resources.

DHHS Crisis Intervention Program 

Funds are being provided through NCDHHS’s Crisis Intervention Program to help North Carolinians facing financial hardships secure cooling or heating resources or pay bills. This aid is provided during the upcoming months to prevent cooling or heating related emergencies. For more information and the link to apply, visit: this site. 

Crisis Assistance Ministry

Crisis Assistance Ministry helps Mecklenburg County families experiencing poverty with life’s most basic needs:  emergency rent and utility assistance, clothing, household goods, furniture, beds, and appliances.  

Matthews Help Center

Financial Crisis Assistance - Meeting life’s basic needs (rent, utilities, etc.).