You must use the Stage 1 Form and accompanying guidance provided for this purpose, which you can download here or obtain from the Brighton Student Union. You must appeal within 21 calendar days from receipt of your Course Examination Board results, or within 21 calendar days of the conclusion of your school’s Results Review. You need to follow the guidance instructions carefully and you must attach evidence in support of your appeal, including an attached copy of your results notification email. If you are still awaiting evidence and cannot provide this within the deadline of 21 calendar days, you should submit your appeal form together with a rationale explaining why you have not been able to submit on time and a note explaining what further evidence is awaited and when it will be received. You then have a maximum of an additional 14 calendar days to submit this evidence.
If you believe that the outcome is incorrect, you should read the Academic Appeals Regulations Section H of GEAR carefully and seek advice from the BSU to see whether to request a Stage 2 Appeal Outcome Review. To do this, you will need to complete the Stage 2 Academic Appeal Form, referring to the accompanying guidance and submit to HelloHE@escg.ac.uk within 14 days of your stage 1 Academic Appeal outcome.
If you are dissatisfied with the outcome of the Stage 2 Review of Appeal Decision, you have the right to submit a complaint to the Office of the Independent Adjudicator for Higher Education (‘OIA’), the time limit for so doing, and further advice and support may be obtained from the Brighton Students’ Union.
If you have a problem with the service delivery of the university, whether this relates to quality of teaching and course materials, supervision or if you think you are a victim of bias or prejudice, you should raise the issue via the Complaints Resolution Procedure, which will enable a proper investigation to be carried out. You should raise this in the first instance with one of your school Complaints Officers, but if the matter cannot be resolved to your satisfaction within 7–14 days, you should bring a formal complaint