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Instructor Resources and Technical Support
Instructor Resources and Technical Support
Instructor Training & Support
Instructor Training & Support
Contact the Center for Academic Innovation for questions and instructional support with academic technology.
Phone: 503.399.7873
Location: Bldg, 9 Room 106 – Salem Campus
Classroom Technical Support
Classroom Technical Support
Contact the IT Help Desk for technical support with classroom technology.
Phone: 503.399.7899 (select option 1 for assistance)
Support Hours: Mon - Fri, 8:30 am to 5:00 pm
Website: https://chemeketa.edu/faculty-staff/information-technology
Instructor Quick Start Guide
Instructor Quick Start Guide
View this quick start guide for help with Zoom Rooms and DTEN in the Classroom.
ZOOM ROOMS / DTEN - Quick Start GuideDTEN Operation Manual
DTEN Operation Manual
View the classroom operation manual for more detail instructions for working with Zoom Rooms and DTEN in the classroom.
ZOOM ROOMS / DTEN - Operation ManualDTEN frequently asked questions (FAQ)
DTEN frequently asked questions (FAQ)
How do I Power on the DTEN?
How do I Power on the DTEN?
The DTEN should remain powered on at all times.
If needed, press the power button located on the back of the monitor to power on the device.
How do I Access Camera Controls?
How do I Access Camera Controls?
To access camera controls (pan, tilt, zoom):
When in the meeting, tap the vertical ellipsis icon (three dots) at the bottom right corner.
Tap Camera Control to open the controls.
Change PTZ camera settings, presets, or switch to a secondary camera.
How do I Adjust the Speaker Volume?
How do I Adjust the Speaker Volume?
Increase the volume by using the volume buttons located on the back of the DTEN at the lower-right corner.
You can also adjust the volume from the on-screen menu settings:
On the DTEN touchscreen, tap a blank area of the screen then tap Settings in the lower-right corner.
Tap Speaker.
Use the volume slider to adjust the volume.
How to I Pin or Spotlight a Participant's Video?
How to I Pin or Spotlight a Participant's Video?
Start or Join a meeting on the DTEN.
Tap the screen to display the bottom bar.
Tap Settings.
Tap Manage Participants button.
Tap the participant you want to spotlight or pin.
Tap Spotlight Video or Pin Video.
Learn more about spotlighting and pinning videos.
How do I Save a Whiteboard?
How do I Save a Whiteboard?
You can save and share a whiteboard session, including annotations, by sending an image of the whiteboard via email.
Tap the Paper Plane icon in the Whiteboard Tools menu
Tap on the checkmarks to select/deselect the boards and tap Next
Tap on Email and then tap on your name in the list
Tap on Send Image as to select PDF (single file with multiple pages)
If your whiteboard has multiple pages, each page will be a separate image or you can select PDF as the file type to save multiple slides in a single file.
Learn more about using the whiteboard in Zoom Rooms for Touch.
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