Caring for Your Digital Environment
Technology and Digital Learning is embedded throughout Chatham County Schools!
It's important that our staff and students have the necessary infrastructure (like fiber internet and wi-fi), the necessary equipment (like Macbooks for staff and Chromebooks for students), and digital platforms (like Seesaw, Google Classroom, Canvas, and many more)!
If you experience issues with any of these systems or others, it is critical that you submit a help request using incident IQ.
Chatham County Schools has invested in a wide variety of Digital Tools to support our staff and students. Learn about the available Digital Platforms purchased by the district or the state on this Google Doc and explore the Digital Teaching and Learning Google Site. Connect with your Curriculum Coach, Digital Lead, PLC, or School Librarian for help!
All staff have a responsibility to care for the technology that they access and the responsibility to report any issues they may experience.
Review the notes below and connect with your School Tech to learn more about how to support and manage technology in CCS!
Caring for Your Computer
Handle your laptop with care!
It is made of metal, glass, and plastic and has sensitive electronic components inside. Set up your laptop on a stable work surface that allows for adequate air circulation under and around the computer. Laptops can be damaged if dropped, burned, punctured, or crushed, or if it comes in contact with liquid. Don’t use a damaged computer, such as one with a cracked screen, as it may cause injury.
Liquid Damage
Keep your laptop away from sources of liquid, such as drinks, sinks, bathtubs, shower stalls, and so on. Protect your laptop from dampness or wet weather, such as rain, snow, and fog.
Battery
Don’t attempt to replace or remove the battery yourself—you may damage the battery, which could cause overheating and injury. Refer any battery issues to your technician.
Temperature
Don’t expose your laptop to extreme heat sources, such as radiators or fireplaces. Don’t leave laptop in extreme cold, especially in your car.
Repair
Your laptop doesn’t have any user-serviceable parts. Do not open or disassemble laptop or attempt to repair it or replace any components. Disassembling laptop may damage it or may cause injury to you. If a laptop needs service, is damaged, malfunctions, or comes in contact with liquid, submit a help request immediately using incident IQ.
Caring for Your Digital Files
Keep your online files organized and easy to find!
Your laptop has a certain amount of storage available for you to keep files. When you have too many files and very little storage available, your computer's performance will significantly slow down. Delete unnecessary files from your computer or back-up to an external drive or to your Google Drive.
You are responsible for your file and data back-up!
Google Drive provides LIMITED storage. but it is available wherever you have an internet connection. Using the search bar within Google Drive is a convenient and quick way to find files, but you are strongly encouraged to organize files into folders, especially as you work collaboratively with your peers.
You are responsible for regularly backing up your data. Google Drive is the only board attorney approved online storage provider. Remember, you are responsible for maintaining Family Educational Rights and Privacy Act (FERPA) and in some cases HIPPA (student medical information) compliance.
Cleaning your Laptop
When cleaning the outside of your laptop and its components, first shut down your laptop, and then unplug the power adapter. Dampen a clean, lint-free cloth to wipe the laptop exterior. If you can wring water from the cloth, it is too wet. Avoid getting moisture in any openings. Don’t spray liquid directly on the computer. Don’t use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide or ammonia that might damage the finish.
Cleaning your Screen
To clean your laptop screen, first shut down your laptop and unplug the power adapter. Dampen a clean, lint-free cloth with just water and wipe the screen. Don’t spray liquid directly on the screen.
Technology Services Memo re: Your Google Drive Storage
Go to Google Drive
In the left side-bar, click on "Storage"
Find the list of files using Drive Storage. In the right column, click on “Storage Used” to sort by storage size.
Review and Remove / “Trash” any unnecessary files stored in your Google Drive.
Open your Gmail
In the search bar at the top, search for size:15mb
(Hint: Don't use spaces in the search. Change 15 to larger or small number to better refine your search.)
The majority of your file storage may be as a result of videos and/or pictures.
Consider uploading videos to a YouTube Channel - directions at bit.ly/3iX2txF
Consider using a secure Photo Sharing / Management platform