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Open Enrollment October 27 - November 14
CHA CHOICE
CHA CHOICE
2025 Summary of Benefits & Coverage
CHOICE Summary Plan Description
Preferred Provider Organization – PPO
“3-tier” plan allows you control over your health choices and costs
Different levels of coverage based on where you receive your care
Highest coverage in Tier 1
Not available to Temporary Employees
CHA OPTION
CHA OPTION
2025 Summary of Benefits & Coverage
OPTION Summary Plan Description
Exclusive Provider Organization – EPO
CHA PCP selection required
Narrow network
Must utilize CHA providers and facilities for your care (narrow exceptions)
Not available to employees on the Paychex payroll
WAIVE OPTIONS
WAIVE OPTIONS
A selection is required to complete enrollment in Infor for health insurance.
If you do not wish to enroll in a CHA Health Plan, you will select the Waive option.
If you are in a union and have non-CHA health coverage, you may be eligible for the waiver option with payout. With proof of other coverage (a copy of your insurance card), you can receive a waiver benefit! Check your union contract on Staffnet or your Benefit Summary for eligibility and amounts.
If you have a disabled dependent who otherwise wouldn't be covered, you can submit a Disabled Dependent Application directly to HPI for approval. They will notify us if the application is approved and we will add the dependent to your plan and if needed, change you from individual to family coverage.
General Health Flyers & Information
General Health Flyers & Information
Benefits Included in the CHA Health Plans
Benefits Included in the CHA Health Plans
Dr On Demand 6.18.25.pdfDr on Demand
Dr on Demand
Carewell Urgent Care & CHA Affiliation.pdfCareWell Urgent Care
CareWell Urgent Care
Finding a Provider
Finding a Provider
CHA offers many locations and departments to ensure you have access to the care you want and need.
If you have the CHA Option Plan, you must choose a CHA Provider.
Register and find a CHA Provider by:
Completing a Webform. Identify yourself as a CHA employee.
Call 617-665-1305 for assistance. Identify yourself as a CHA employee.
Click here to review Providers and Services offered at CHA.
With the Choice Plan, you are enrolled in the plan, NOT a specific tier.
If you have the Choice Plan, you can find a provider by visiting www.healthplansinc.com/cha.
Where you receive care (and what tier that falls into) determines how the claim will be processed.
Note: If you are in the CHA Option Plan, you must have a CHA Provider
Did you know HPI has Member Discounts & Savings! Check out the available discounts online directly on HPI's website under Discounts & Savings, you don't even have to sign in!
Manage Your Plan Online
Manage Your Plan Online
Health Plans - Manage Your Plan Online Member Flyer.pdfDownload a report of your claims
Request claim reimbursements
View, print or order your member ID card
View or print applicable tax forms
Find a Primary Care Physician (PCP)
Review your claims
Check your benefits
Access your prescription drug plan
Search your provider networks
Submit Fitness and/or Weight Loss Reimbursement (My Online Forms/General Reimbursement)
Where can I get my Member ID card?
Where can I get my Member ID card?
You will receive your physical ID card by mail within 14 business days of the effective date of your health insurance.
You can also download your ID card online. You card will be available within 14 days from your finalized email.
HPI Download your ID Card.pdfMedicare Information
Medicare Information
Please review the Medicare General Information here.
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