Oxford Bus Company Website: Lost Property Page

1. Call Oxford Bus Company on: 01865 785400, (Monday to Friday, 9am to 5pm)

2. Give a description of the lost item

3. Report online via the operator's website

4. If the student is underage, an adult will need to go with them in order to provide their signature.

1. Stay calm and do a quick headcount to confirm who is missing

2. Ask nearby students for the last known location and time they were seen

3. Inform the Group Leader immediately if they are not already aware

4. Contact Management and the Activity Coordinator without delay — do not wait before escalating

5. Follow instructions from Management and remain on location unless told otherwise

1. Listen carefully and take the student somewhere private to speak openly

2. Gather key details — who is involved, what happened, when, and how often

3. Reassure the student that they have done the right thing by speaking up

4. Report to the Group Leader, Management, and Activity Coordinator immediately — do not attempt to resolve it yourself

5. Follow instructions from Management and ensure the student is not left alone in the meantime

1. Assess the injury and ensure the student is safe and not in immediate danger

2. Inform the Group Leader and report to Management and the Activity Coordinator immediately

3. If further medical attention is required, call 111 (urgent but not life-threatening) or 999 (emergency)

4. A student must always be accompanied by an adult — if a Group Leader is present, they accompany the student; if not, a yellow shirt or support staff member will go

5. Follow up with Management once the student has been seen

Contacts:

Emergency services — 999

NHS non-emergency — 111

CES Emergency Number — 07972 584674

1. Confiscate alcohol or drugs from the student

2. Immediately contact Management 

3. Wait for further instructions

1. Call the bus company and inform them about the situation

2. If phone number of the bus driver available, call the bus driver directly yourself

3. Inform the Activity Coordinator

Voyage Travel -  01869 221278

Henshaw - 01608 651414