3C Media

What is it?

3C Media is a video storage solution provided by the CCC that is built into Canvas. It can also be accessed through their website 3C Media Solutions.

How to Get Access and Getting Started Tutorial

This guide outlines the steps to creating an account and using the Canvas LTI integration. You can start by clicking the "3C Media" link in a Canvas course.

Where to Get Support

TechConnect provides support for 3C Media through this website. You can also reach out to the TLC  with questions. Students experiencing issues can reach out to the CTC.

Once you have an account (free) to 3C Media, you can manage your 3CM videos in your Canvas courses, and even submit videos for captioning through the 3CM tab in your courses.

Request Captions for My Media

In order to request captioning through TechConnect Cloud, you will first need to upload the video file. Visit Upload Video to Your Account for instructions.

You can request captioning on the TechConnect Cloud (3C Media) website, as well as within your Canvas shell. The instructions are below for both.

Request CC From 3C Media in Canvas

1. Click on 3C Media within your Canvas shell

2. Click on Add From Library. You'll have the option to upload media, or if you already have videos uploaded, you will see them listed here.

3. To the right of the title click on the wheel to see drop-down options

4. Click on Captions to request captions for the selected video.

Request CC From TechConnect Cloud (3C Media) Website

Log into your account at 3C Media

1. Click on Media in the menu (closed captioning cannot be requested for content uploaded to Files)

2. Click on the title of the uploaded video

3. Scroll down, click on Submit this Media for Captioning

4. Fill out form and click Submit

Due to high demand, captioning can take anywhere from 4-6 business days to appear in your 3C Media account. 

Please note that there are a few limitations: we do not support captioning for videos hosted on YouTube, and also limit captioning to personal instructional videos for students only. All captioning is in English and we do not offer translation services.

Additionally, we do not caption commercially produced materials. We normally caption videos that are created by the instructor, for example a classroom lecture that they recorded. Some examples of items we would not caption are an episode or an excerpt of an episode of a show from the Discovery channel, History channel or PBS NOVA, any feature length films, just to name a few. 

Please view the captioning guidance memo from the Chancellor's Office for closed captioning request guidelines.

Shire Captioning

Shire allows you to caption videos and edit. You can access Shire through 3C Media through TechConnect or through your course once you have created your account.

Registration and login.    
To gain access to the Shire video captioning edit or within CCC Tech connect, you will need to first register for an account, then second, gain permission to upload videos.
    

1. Open the URL for CCC Tech Connect: https://www.3cmediasolutions.org/                                               

2. Select The Register button located on the upper right corner of the screen.                                  

3. In the Create new account tab, fill in the required form spaces indicated with an asterisk, then select the Create new account button. Note:use the @ccctechcenter.org email address when filling out the registration form.                                    

4. CACCC TechConnect email will be sent confirming registration. Note:confirmation may take up to 48 hours to be sent.                                    

This completes the registration process.

Permission to upload video.     

1. Open the URL for CCC Tech Connect: https://www.3cmediasolutions.org/

2. Select the Login button located on the upper right corner of the screen.

3. Type in the username and password, then select the Login button.

4. Select the Media button, select Add/Upload Media button.

5. Answer the question regarding upgrading account, to be able to upload videos. Note: approval may take up to 48 hours.

6. A CCC TechConnect approval email will be sent stating the account is upgraded.

This completes the process to upgrade permission to upload video/audio files.

Uploading a video     

1. Open the URL for CCC Tech Connect: https://www.3cmediasolutions.org/

2. Select the Login button located on the upper right corner of the screen.

3. Type in the username and password, then select the Login button.

4. Select the Media button, select Add/Upload Media button.     

5. Choose one of the following: Upload a video from computer, or a video already on YouTube

   1. Upload a video/audio file to 3C Media Solutions.     

      1. Fill out the title, license choice, description.

      2. Select the checkbox for Terms and Conditions,then select the Next button to continue.

      3. Select the Select File button and browse to the video file to upload.

      4. Select the video file, then select the open button.

      5. Next, select the Upload File button to upload the video file 

   2. A video already on YouTube.     

      1. By default, this form is automatically filled out. 

      2. Review the information to ensure it is correct, then select the checkbox “I agree to 3C Media Solutions Terms and Conditions” then select Next to continue.

      3. Then, select Next to continue.