New and changed features in BRP Systems

Products intended for children can now be set up so that the parent must approve certain conditions before the purchase. The purpose is to make the parents take note of rules regarding the safety of their children before getting access to pools. (TP527374 / 2023.4006) Read more here

For the new person wizard, you can now choose which of the fields SSN / mobile phone and email address that should have to be unique. (TP53671 / 2023.3704) Read more here

You can now change the price of multiple subscriptions with a percentage (TP53683 / 2023.4103) Read more here

The setting suspendOnlyAGinvoices is now considering both direct debit and RCP invoices when suspending users because of due invoices. (TP52302 / 2023.3603_T)

In the person list, the system administrator can now change the order of the columns. (TP45816 / 2023.3704).  Read more here

In Point of Sale, the information about invoice debt for the selected customer now includes any reminder fees there may be for the invoices (TP53686 / 2023.3903)

When cancelling a Service an email or SMS can be sent out in a way similar as for Classes (TP51558 / 2023.410301_T) Read more here

Our MailChimp integration now also cover MailChimp Journeys, which is a series of messages sent to a person over time. (TP52692/2023.3306) Read more here

Some subscription products can now give the user to premium EGYM machines, not available to others. (TP51670 / 2023.3704) Read more here

The Gantner reader GT7 can now be used for checking in/out as a staff if time reporting is enabled (TP51722/2023.3903)

Added support for the Menerga Metra readers with two directions. Guests enter or exit the facility depending on direction. (TP54135 / 2023.3402)

Added option to send SMS without customer name or other customized fields to many recipients in one request to Cellsynt. This way to send SMS messages is much faster and is recommended when you send to a large number of recipients. A warning is added when you try to send to a lot of users the old way. (TP54957 / 2023.410315)

Added support for SwitchPay vending machine readers (TP51158 / 2023.4103)

There is now a scheduled task that changes the benefit status of a person when they have been a member for x years. (TP53764 / 2023.4005) Read more here

The automatic subscription debit routine can now be configured to first debit any lagging subscriptions, so that it can then proceed with the next month. (This feature is available in Beta) (TP48773 / 2023.4005_T) Read more here

When debiting recurring subscriptions in the automated debit routine, you can also include unpaid invoices that was created earlier. (TP47835 / 2023.410301) Read more here

Stock items purchased online can now only be picked up at a register with configured stock location. The stock level is then changed when picked up. (TP56161 / 2023.5104 / 2023.410347)

Added support for keyboard emulating barcode readers for scanning products (TP49411 / 2023.410308)

We now have the ability to let users know if they are using an older app version from now on, all new versions of Go Active! can check if there is a new version in the App store and Play Store. The users can choose to update later and we will remind them the next day they use the app, or choose to be sent to the store in order to update the app as soon as they see the message.

We can inform users within the app after an update, about what is new in the updated version of the app they are using. This will be used when we make changes to the app that affects users.

You can retrieve a QR-code for booked services that can be used for passage through a QR-code reader.

We've made changes to the group activity filter and facilities within the app. You no longer need to keep a separate list updated in the menu under "My Facilities", simply sort and filter in the group activity filter and it will remember your last search for facilities.

If mobile passage is used, users will now have an easier time checking into classes. Upcoming classes will be displayed on the explore page, so you can easily navigate to the class and check in to it.

Accessibility improvements to the app, we've made some graphical enchancements to improve readability throughout the app.

Improved the filtering logic for web categories, you should only be able to see facilities in the filtering that actually have bookable products.

You can now undo your cancellation for a subscription to make it active again

When the user initiates the signing of an already existing (but unsigned) contract, they are given the option to send out a link to the existing contract instead of creating another one. (TP51731 / 2023.1906) Read more here

 There is now an integration with the leads tool Pipedrive which allows the sales staff to see how many classes a lead with a trial membership has attended, if they miss a class, and when the lead buys a membership and is won.(TP50567 / 2023.2404)

On value card products that contains an amount, not an product, there is now an extra control that makes sure the discount product uses the same VAT group as the value card , and that it stays that way. (TP48933 / 2023.2303) Read more here

A demand note report can be created from Back Office > Invoicing > Demand management without increasing the reminder counter. Select one or more invoices and pressing the report button. (TP52535 / 2023.2303) Read more here

Added support for the Gantner GRT7.1300 Return machine for collecting RFID datacarriers. When the container is almost full, the staff is notified in the Point of Sale. (TP52132 / 2023.2303)

In the Self Service Station, the number of seconds that the message for registration of wristbands using the basket solution (no dispenser) can be configured. (TP52643 / 2023.320201)

The external IP address of a facility can now be configured on the facility card, to make it easier to make get all hardware up and running again if the IP would change. (TP51319 / 2023.320201)

The user experience for time reporting on a mobile device has been improved (TP53484 / 2023.2803)

A report "Complaint form" which can be printed with some populated fields so that the customer can submit a complaint in writing. (TP53207 / 2023.2902)

When a subscription is sold in Point Of Sale, the name of the subscription user is shown so that it is easy to remove the right subscription if many are purchased at once. (TP52230 / 2023.2301)

When a service is booked in the app or on the web, a QR code can be sent out by email that can be used for entering the facility at the time of the service booking. (TP52588 / 2023.3101) Read more here

If there are custom message templates in two or more languages (one of them is English), but not for the one the user has selected, the English message template has priority. (TP53118 / 2023.3101) Read more here

Information about partial payment invoices created in an automatic debit, is now also included in email sent to "infoRecipientAddress" for RCP, the same as with direct debit. (TP48250 / 2023.3202)

Changes to a person's customer type are stored, making it possible to calculate price or create statistics for past days (TP50298 / 2023.2004)

Back Office > Statistics > "Customer types by subscription product" lists customer types per subscription product on a specific date (TP50299 / 2023.2301) Read more here

• This list hade some issues, and has been hidden until there can be a fix in version 2024.02

Back Office > Statistics > "Customer types by facility" lists customer types per facility for a specific date (TP50300 / 2023.2402) Read more here

• This list hade some issues, and has been hidden until there can be a fix in version 2024.02

"Sales per product" now has the option to to group products that are parts of variable products so that they are presented as a single row. For example, a brand of protein bar is grouped and not presented by flavor. (TP40393 / 2023.2003) Read more here

If there are custom message templates in two or more languages (one of them is English), but not for the one the user has selected, the English message template has priority. (TP53118 / 2023.3101) Read more here

If the setting "addNoshowFeesToHomeFacilityOfThePayer" is enabled noshow fees for missed classes (that are charged directly, without a counter) are added to the home facility of the person (or the subscription payer depending of setting), and not to the facility where the class is. This is useful if facilities within a chain has several companies, and the customer only has a payment mandate for the home facility. (TP52901 / 2023.2502) Read more here

When a person card is opened from a dialogue, for example from the Point of Sale or from Resource Planner, more action buttons, like those for synchronizing to external entrance systems, are available. (TP52556 / 2023.2403) Read more here

A setting 'resourcePlannerCardWidth' (default 90) was added to control how many percent of a resource width a card should be occupying. The purpose is to make it possible to open a contract or creating a service booking depending on where you click. 90% is a suitable setting to let there be some space to the right where the user can left-click. Not everyone knew that some cards could be right-clicked to mimic a left click, this option is still there to be backward compatible. (TP51322 / 2023.2601)

• Left click on empty space opens "create new" dialog

• Left click on a contract opens the contract

• Right click on a contract opens "create new" dialog

For value cards and some other objects, reports intended for single objects can be created for multiple objects and then be merged to a single PDF. The option for a merged report is added first in the list of links with the suffix (merged). One use of this is when you want to select many value cards and print them at once as a combined PDF report. (TP43959 / 2023.3103_T) Read more here

If the setting "checkInFamilySubscriptionUsers" is enabled, the kiosk will check off all family members booked for a class, when a single family member register their card in the reader.  (TP52108 / 2023.2303)

The integration with Visbook now prevents payment with Visbook order numbers if they are marked as "Paid" in Visbook (TP53273 / 2023.2902)

On the product card, the accounting tab is now before the price tab. This makes the creation of products more intuitive, since an account is required before a price is added. (TP52749 / 2023.2004)

On the event participant tab, there is now a column for orderer (TP53814 / 2023.32)

Customer types and information about when person had which type is synced to BigQuery (TP51404 / 2023.2902)

EGYM synchronization split to smaller batches and allows card numbers with HEX values (TP52557 / 2023.2803)

There is now a custom, configurable  reminder flow available in beta, designed to let the system administrator set up multiple invoice reminder steps, with different templates, fees and custom days between each reminder. (TP44897 / 2023.2602) Read more about configuration here, and about use in backoffice here.

No-show information is available in the Trainig History. If a member has received a no-show for a group activity, this information will be displayed for that group activity.

The subscription cancellation flow is linked with the freeze flow. If a member selects to  cancel their subscription, they will receive a question if they would like to freeze it instead. They can then proceed with either canceling or freezing their subscription. This requires freeze and cancel subscription to be configured and enabled.

We have adjusted the wording in the checkout flow when buying products such as services, so it is more clear that the booking has to be checked out thorugh the shopping cart to be confirmed.

The phone browser experience of the web is improved, when using the web from a mobile phone browser

Filter logic improvements: these are improvements with the goal to minimize the amount of empty hits when doing filter combinations when searching for products. This work will be continued in next release as well to further improve it and cover all products.

Improved text fitting and text alignment in the app

The Explore page Bluetooth Icon used for Mobile Entrace functionality is changed from a "Bluetooth B" to a key icon in the app

In the web we have added a week view for the group activity bookings

In the Back Office menu option "Subscription cancellations" you can see cancelled subscriptions, the reasons for cancellation and if they were cancelled online or by contacting a staff member. (TP51130 / 2023.1501) Read more here

Time codes for export to salary systems can now be configured per company, both on Product and Resource requirement. (TP49721 / 2023.1903) Read more here

Custom customer types can now have age limits, set per company if needed. A scheduled task will find all persons that should get their customer type changed based on age (TP48736 / 2023.1903) Read more here 

The message template list now looks much cleaner. If you as a system administrator have not manually created a message template, the default template, which is not displayed in the list, is used. The default for the selected language is displayed for comparison when you create your own message template. (TP51359 / 2023.1306) Read more here

Added support for Xledger and Tripletex GBAT10 format transaction row exports. The functionality is available in Beta. (TP51814 / 2023.19) Read more here

BRP now supports the "Bankgiro inbetalningar" ISO 20022 P27 replacement for the bank SEB (Sweden). Please contact your customer success team to get started. (TP46425 / 2023.1501)

"Subscription created timepoint" is now synced to BigQuery for use in Business Intelligence (TP51803 / 2023.100317)

The performance when searching by phone number in the person list has been improved. As a part of the solution, wild cards (* and ?) are now only allowed at the end of the search criteria. (TP48735 / 2023.190301)

When required, a schedule can now have more than one time intervals during a day. For example, this could be used to keep a door open before lunch and after lunch, but closed during lunch. This feature is still in beta and must for now be set up by BRP staff. (TP51162 / 2023.190301_T)

A new setting "limitNumberOfFreePurchases" limits the number of free purchases based on price list to one per slot/day. This can be used to let a person with a subscription buy a free entrance every day, or for every slot, but still be required to pay for any additional entrances. This feature is still in beta. (TP49296 / 2023.1903) Read more here

A new right "Subscription - Mass change price" is now required to change many subscription prices at the same time from the subscription list. All users with right "Subscription - Change price" gets the new right at upgrade. (TP52232 / 2023.1603) Read more here

The self service station can scan bar codes of items that are added to the order and can then be paid. (TP52177 / 2023.190314)

In the card information dialogue users can search for persons on facilities they don't have access to as long as they have the exact card number. They can then only access the person cards in read only mode. (TP52319 / 2023.1805) Read more here

When autogiro payment mandates (Sweden) are deleted on the bank side, for example when the customer removes the mandate in their Internet bank, they are also removed from BRP. This way you are alerted about missing mandates, and a new mandate can be added without colliding with the old mandate. (TP44640 / 2023.1503_T)

When editing register pages, you can now add multiple products at once. Just click an empty slot in the matrix, select "Insert products" and select multiple products from the list. (TP51362 / 2023.1504) Read more here

The integration with Assently for electronic signatures has been improved, with better downloading of Assently documents, limiting fetching to finished objects, and in batches of 20 at a time. (TP50962 / 2023.1206)

Historic prices are no longer listed for products by default to make the price list easier to work with. A new checkbox "Show inactive prices" can be checked to show them. (TP51163 / 2023.1601)

Added support for the new Verifone Cloud platform, for more reliable payments on site (TP49421 / 2023.190301)

Training History is available on My Pages. A timeline is displayed with a monthly list of workouts.

Check-in information is displayed on the Group Activitiy card in My Bookings in the app, after a member has checked-in to a booked group activity.

For one facility customers their facility is always pre-selected as preferred facility and in the group activity filter (since there are no other options)

The calendar/date picker uses locale for the format, Sunday is not always default start date of the week.

The problem where users got logged out from the app is resolved.

The subscription list on the person and organization card now have many new columns that can be enabled with the column selector. (TP51551 / 2023.1005)

In the new Cancel subscription wizard, you can now see clearly to which email addresses (of the user and the payer) the confirmation is sent. You can also manually add an extra address. (TP50580 / 2023.0708)

In the field "Description" of a product label, you can add a text about how the label is meant to be used. This will be displayed in the product label list and on the detailed view. (TP49866 / 2023.0201) Read more here

When a customer creates an e-Incoice mandate (Finland only) and the user tries to match it with a person, there is now an extra step where the user can choose to proceed or cancel. (TP49867 / 2023.0104)

Added the setting "Move persons to facility of most recent subscription regardless of if it gives membership" that will use all subscriptions in scheduled task UpdatePersonActiveFlags, not only subscriptions that gives membership. This task, which can also be disabled, moves persons to the facility where they have an active subscription. (TP48829 / 2023.0705)

As an improvement to our system support to assure GDPR compliance, all person lookup calls to API2 and API3 now return masked results (the full name and address of the person is not visible). This was previously an option that integrators could choose to enable. (TP51479 / 2023.0907-T)

Members have the possibility to cancel their subscription in the app and web, if this is enabled in BRP Configuration. 

Members have the possibility to freeze (and unfreeze) their subscriptions in the app and web, if this is enabled in BRP Configuration.

Customer Account is added as an available payment method in the app and web. Members can see their credit balance,  limit and debt on My Pages. They can also view their credit purchases and pay their debt from My Pages.

Manually created fields can be used in the sign-up flow if additional personal information is wanted to gather from the members when they are signing up. These fields are defined in BRP Cloud Configuration and configured to be shown in the web & app sign-up flow. The data from this fields will be visible in Backoffice for the persons in the 'Own' tab.

We have developed support for Google Analytics 4, since the previous version (Universal Analytics) will be replaced and will not be able to use after July 1. Documentation will be provided on how to migrate the Universal Analytics setup to Google Analytics 4.

Improvement to the group activity filtering: facility and group activity type is considered in the filter selection so not all instructors and group activities are shown. Only activities and instructors available at the selected facility will be available to select from in the filtering.

New filter look for group activities in the app. In app version 2.93.18 we redesigned the look of the service booking filtering. Same has now been done for group activities.

The profile page in the app has been redesigned. Clicking on the Profile in the bottom bar will take the member to their profile page with links to statistics, preferred facilities, payment details, transactions, agreements & consents, my subscriptions, my valuecards etc. This information was previously reached by clicking on Profile > Settings.